Customer Service Agent - German speaking

We're seeking individuals passionate about customer service, looking to join a workplace where authenticity is valued and dedicated employees are supported. Fluent in both German and English? Love providing excellent service, and can start immediately? Looking forward to reviewing your application today!


Vad erbjuder vi?
* A relaxed and easy-going atmosphere.
* Coworkers being encouraged to be open and spontaneous.
* Opportunities to climb within the company.
* Be a part of a fast-growing company.
* 25 vacation days
* 5000: - in wellness benefits
* Spontaneous Aw’s, events, and activities.

They have dogs in the office and music playing in the background - well-being is important to Open Infra.


Vem söker vi?
* Experience in customer service or similar work.
* Strong communication skills in German and English
* Good problem-solving skills
* Ability to handle multiple tasks simultaneously.
* It's preferred if you have sales experience and knowledge of Salesforce

In order to succeed in this role, you must understand about the German mentality and be a communicative person who enjoys being in contact with people. You should be self-motivated, have very good problem-solving skills and be able to work to tight deadlines. We are looking for a committed and enthusiastic person who wants to help Open Infras customers get the most out of their products and services.


Vad innebär rollen?
* Responsible for handling customer inquiries, answering questions and solving problems by email or phone.
* Collaboration with team and technicians
* Working against goals and deadlines
* Outgoing calls to welcome new customers

Your colleagues will teach you all the knowledge needed to be highly successful in your role. We believe that you thrive in a flat organization with an international environment and where you are challenged and developed together with your colleagues.

Start date upon finding the right candidate. Working hours 8-17 at Open Infra's office in Fösundavik, Solna. Fixed salary plus bonus. Open Infra is a classified company, so background checks will be conducted for interested candidates. If you have any questions regarding the position, please feel free to contact the responsible recruiter.