Customer Service Representative with English (m|f|d)
Sista ansökningsdag
30 september 2024 (28 dagar kvar)
Publiceringsdatum
30 juli 2024
Yrkesroll
Typ av anställning
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Denna annons är hämtad från Platsbanken / arbetsformedlingen.se
Overview of tasks:
Understanding the advertiser's profiles, needs, and expectations
Answering the advertisers' questions by providing expert opinion and advice
Playing a key role to determine company’s business targets
Support end user and support services, including but not limited to outbound phone, email, and chat support, and other related activities for the purposes of customer service and satisfaction
What we expect:
Excellent communication skills in English both written and verbal
Experience working with direct consumers, in B2C and B2B environment;
High attention to details and follow through
An effective team player who is able to also work independently
Proven ability to deal with problems and solve them effectively
Professional customer service skills: solutions mindset, helping nature
Online advertising experience is a huge plus and preferred
Educated / experienced in online sales or marketing
Knowledge of traditional marketing ecosystems
Interested in web technologies
Passionate to learn and research
EU citizenship or Latvian Residence Permit
What we offer:
Attractive salary is up to EUR 1.380,- gross and fully paid training period
Full time training
Appealing bonuses for weekend and public holidays
Private health insurance after 3 months of probation period
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
Advanced job opportunities in our internationally growing company
Great office with modern workspaces in Jaunā Teika
Positive international working environment
Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks
Employee discount programs, providing partnerships with fitness centers and restaurants
Attractive employee referral bonus program
Join our team and apply now!
We are looking forward to your informative application. Our recruiting team will gladly answer all your questions at +371 63 99 5106
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About us: Since our founding in 1998, excellent customer service is our passion – 2020 we went one step further and are now part of TELUS International. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
Additional Job Description Are you looking for a new challenge in a fast-growing international team where you can use your excellent communication skills and assertiveness? If you have always wanted to work in the field of customer service, then we have the ideal job for you!
Required language: English
Ansök nu
Denna annons är hämtad från Platsbanken / arbetsformedlingen.se
Sök jobbet
Ansök senast
30 september 2024 (28 dagar kvar)
Ansök nu
Denna annons är hämtad från Platsbanken / arbetsformedlingen.se