Customer Service Agent with English (m[f[d)

Overview of tasks: Understanding the advertiser's profiles, needs, and expectations Answering the advertisers' questions by providing expert opinion and advice Playing a key role to determine company’s business targets Support end user and support services, including but not limited to outbound phone, email, and chat support, and other related activities for the purposes of customer service and satisfaction What we expect: Excellent communication skills in English both written and verbal Experience working with direct consumers, in B2C and B2B environment;  High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills: solutions mindset, helping nature Online advertising experience is a huge plus and preferred Educated / experienced in online sales or marketing Knowledge of traditional marketing ecosystems Interested in web technologies  Passionate to learn and research EU citizenship or Latvian Residence Permit What we offer: Attractive salary is up to EUR 1.380,- gross and fully paid training period Full time training Appealing bonuses for weekend and public holidays Private health insurance after 3 months of probation period Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office with modern workspaces in Jaunā Teika Positive international working environment Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks Employee discount programs, providing partnerships with fitness centers and restaurants Attractive employee referral bonus program Join our team and apply now! Required language: English