Swedish-speaking customer service representatives in amazing Barcelona

Meet a Student är en jobbplattform för juniora talanger. För kunds räkning har vi publicerat denna annons, vill du komma i kontakt med den slutgiltiga arbetsgivaren kan du klicka dig vidare till annonsen: Are you ready to spice up your career or embark on an epic adventure? Well, buckle up because we're on the lookout for Swedish Customer Service agents in the electrifying city of Barcelona! Get set to dive into a role where every day feels like a fiesta. Your journey starts right here. ¡Vamos a la aventura! About the role As a part-time (Monday-Friday from 09:00-13:00) or fulltime customer service expert, you are the link between the company and overjoyed customers. Your role? You are the first helpline for customers who have questions or need help. With your bright face and friendly approach, you will make customers feel heard and seen. Some of your duties will include:

• Manage incoming customer requests via phone and email.
• Ensure prompt response and resolution.
• Keep customers informed of status and progress.
• Forward important issues to the right people.
• Customer satisfaction is your prio!

Work for a leading tech-giant specialising in smart home innovation We are currently looking for candidates who would enjoy working for a company that is a leader in smart home technology. Think of smart thermostats that learn your schedule to save energy, security cameras that provide real-time alerts to keep your home safe, and smart lighting systems that adjust based on your preferences and routines. Work as a live expert for an innovative tech brand  Join an innovative global tech brand as part of a cutting-edge video call service project. This role involves providing a top-tier in-store video shopping experience, creating engaging video content for live and pre-recorded events, and supporting the call centre with inbound calls and administrative tasks. If you have a passion for technology, enjoy being on camera, and thrive in a dynamic environment, we’d love to hear from you. Got any questions about these projects, or would you prefer something else? We’re here to help. Apply or contact us for other projects, and we will contact you as soon as possible! Barcelona: one of the most beautiful cities in Europe Welcome to vibrant Barcelona, where the good life and Catalan charm go hand in hand. Why would you want to live here? Well, it is not only a shopaholic’s paradise with streets screaming to be discovered, but also a nightlife spectacle where making friends is as easy as finding a tapas bar. Outdoor activities? From sun-drenched beach days to enchanting walks in Parc de la Ciutadella – life here is a party, with delicious food as the icing on the cake. What do you get?

• You will receive €500 to help with your relocation costs, such as flight ticket or accommodation costs.
• An annual gross salary of €10,500 for part-time 20 hours a week (Monday to Friday from 09:00 to 13:00). For fulltime, you will receive a gross salary of €20,000 euros per year (€1,666 per month).
• Salary benefits of €750 per year for a part-time position and €1,500 - €2,000 for a fulltime position.
• You will receive a monthly food card of €40 (part-time) to €80 (full-time) per month.
• You will get organisational help e.g. with registration and banking.
• A permanent contract.
• You will have 11,5 (part-time) to 23 (full-time) days of paid vacation each year. There are also 14 national holidays in Spain. If you have to work on those days, you’ll get paid double.
• There are also career development programs and specialised courses available.
• Career opportunities within the company.
• Free weekly social events and after work.

What's required?

• You have native Swedish language skills (written and spoken).
• Excellent English language skills (written and spoken).
• You are available for a minimum of 12 months.
• You’re at least 18 years old.
• Very good communication, and listening skills.
• You are available Monday to Friday from 09:00 to 13:00.

Sign up and expect a call from us within one business day. We'll tell you more about Lisbon, the position, and your relocation. Talk to you soon?