Sales Director for North America Travel Retail (English & Mandarin Chinese)

Position Overview: Niokko AB is seeking a highly skilled and knowledgeable Sales Director with extensive experience and connections in the duty-free industry. The ideal candidate will be a dynamic and results-driven individual, well-versed in duty-free retail operations, and possessing a deep understanding of international travel retail. Fluency in Mandarin Chinese is a requirement for this role, as the Sales Director will be responsible for engaging and conversing with Chinese buyers. As a Sales Director, you will play a pivotal role in expanding our business, fostering relationships with key stakeholders, and driving sales growth.

Responsibilities:

• Utilize your extensive knowledge and connections within the duty-free industry to identify new business opportunities and potential clients.
• Build and maintain strong relationships with operators, suppliers, and relevant industry professionals to enhance collaboration and business development efforts.
• Provide expert advice and insights to clients on market trends, product selection, pricing strategies, and merchandising displays.
• Conduct comprehensive market research and competitor analysis to identify areas for growth and potential product gaps.
• Collaborate with the marketing team to develop targeted campaigns and promotional strategies to maximize sales
• Develop and lead the sales team to ensure seamless execution of sales strategies and objectives.
• Participate in industry events, trade shows, and conferences to network and represent our company as a duty-free expert.
• Engage and converse with Chinese buyers fluently in Mandarin Chinese, addressing their inquiries, showcasing product offerings, and negotiating deals effectively.
• Stay updated on duty-free regulations, industry developments, and global travel trends to adapt sales approaches accordingly.
• Prepare and deliver persuasive sales presentations to potential clients, showcasing our product offerings and competitive advantages.
• Provide regular reports and updates to the management team on sales performance, client feedback, and market insights.

Qualifications:

• Proven track record (15+ years) as a Sales Director or in a sales leadership role within the duty-free industry.
• In-depth knowledge of duty-free retail operations, global travel retail trends, and key players in the industry.
• Established network and strong connections within the duty-free sector.
• Fluency in Mandarin Chinese, both written and spoken, is a requirement.
• Exceptional English communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities to identify opportunities and overcome challenges.
• Self-motivated, proactive, and results-oriented individual with a passion for driving sales growth.
• Willingness to travel domestically and internationally as required.

Working Conditions:

• This position may involve travel to meet with clients, attend industry events, and explore duty-free locations.

If you have an extensive background in the duty-free industry, fluency in Mandarin Chinese, a proven track record in sales consultancy, and the passion to drive success in a dynamic environment, we encourage you to apply. Join our team and make a significant impact on our duty-free business expansion and growth.

To apply, please submit your updated resume, along with a cover letter highlighting your relevant experience, industry connections, Mandarin Chinese fluency, and achievements in the duty-free sales sector.

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