Business Expert to Pricing Insights & Price Adjustment Experience Teams

Company Description

Do you want to work with a key value driver for our customers? Are you an active connector with a keen interest in people and building relations? Are you passionate about AI and being a driving force in bringing business and tech together for the optimal user experience and maximized business value?

Then this might be your next adventure! Come join our vibrant and forward-thinking team as a Business Expert in the In & Post Season Inventory Management value stream, based in the Merchandising unit within Sales.

Sales is a global function within the H&M brand with the mission of growing and engaging our customer base, as well as growing and developing our sales channels. By holding the responsibility for our regions and bringing together expertise from both business and digital & tech perspectives, Sales play's a key role in delivering on our brand plan - to elevate H&M through product, experience, and brand providing aspirational fashion at an unbeatable price.

As Business Expert, you will be working with two product teams that are together shaping the future of price optimization omnichannel through development and implementation of AI technologies and the user experience around it. Pricing Insights & Recommendation product team is focused on machine learning and AI, Price Adjustment Experience product team is focused on the in-tool user experience.

Job Description

As a Business Expert in our two product teams, you are accountable for making sure the products meet end user needs, both in the digital and retail channels, and bring value to the business. Our products support merchandisers in our sales regions in the whole H&M Group on a global scale. Alongside our current Business Expert, you will work closely with product managers, engineers, data scientists, UX designers, stake holders and end users, focusing on pinpointing and prioritize wanted effects for the products and how these can be realized to create business value.

As a Business Expert you are the link between sales and tech. You will identify improvement needs and potentials and find business opportunities which will contribute to exceed the user expectations. You are passionate in taking part in our development and loves to be in the center of the action where the products meet business. To make a difference for our regions and markets you need to be able to transform this into tangible actions in a keep it simple way. Together with the teams you will find smart processes and tools to support the mission in a successful way.

Furthermore, you will:

• Have one leg in the subject matter expertise perspective (sales & merchandising), and one in the tech perspective, finding synergies and bridge the two product teams.
• Have deep understanding of the current pricing processes as well as the potentials for the future and are responsible for defining needs through a tight collaboration with users and stakeholders in many parts of the organization, to support & make sure that we are maximizing our business outcome.
• Work closely with end users to understand and document business requirements. Translate business needs into clear and concise technical requirements that the development team can use. Take a holistic perspective to the business problem, challenge status quo and the users in identifying the real problem in order to find the right solution.
• Work closely with the developers to anchor the business perspective during all phases of the tech development. You will participate & drive the business agenda in team meetings related to e.g. price elasticity, demand forecast features & granularity, optimization constraints, replenishment functionality, in-tool user experience, etc.
• Be responsible to support merchandisers hands-on during price reduction activities, being the point of contact for the regions and proactively securing a smooth experience for them.
• Be responsible for making sure that the product meets value by taking on the change management perspective in relation to end users and other stakeholders, including training and making sure new features are being well-received while driving engagement and motivation among end users.
• Actively identify new stakeholders in a constantly changing environment

Qualifications

As a Business Expert you will be a key driver in these two teams; therefore, we think you have interest in pricing, user experience and technology. You are a communicative team player with great presentation skills. You are strategic and fast in understanding and execution. Our products’ scope and potential constantly grow and we believe that you are driven by seizing this opportunity to shape the future for reductions and prices.

Furthermore, you:

• Excel at stake holder management
• Have experience with tool- and/or method development
• Are a connector and collaborator, positive and energetic, and you actively build trust and relationships at all levels
• Are a solution-focused “do-er”, willing to get hands-on, solving any problems needed to make the team move forward
• Are self-driven, flexible and independent

Additional Information

This is a full-time position within Swede. If you feel that your experience, skills and ambitions are right for this role, please send your CV in English as soon as possible no later than 19th of August,

At H&M Group we strive to have a fair and inclusive recruitment process that is why we kindly ask you not to attach a cover letter in your application as they often contain information that can easily trigger unintentional biases

We look forward to your application!!

H&M Group is a value-driven company that is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.