Team Manager

The goal of IPEX - IKEA Planning experience is make it easy for the many to design a better everyday life at home. We run and develop digital solutions used by customers and co-workers enabling them to design homes and home furnishing solutions for the entire IKEA range for all IKEA retailers. Part of our portfolio are planning solutions for Kitchens, Bathrooms, Storage solutions, Beds...Our next big step ahead will be to enable customers to design their full homes.

Our customers should experience an inspiring, fun, simple and rewarding planning journey based on their needs and preferences. Our co-workers and service partners should experience a fun, efficient and unbroken sales process.

The solutions and capabilities we develop are an integral part of the entire seamless buying and selling experience and a key contributor to converting visitors into happy customers and to engaging with our customers from the start. Utilizing data around and about our products to create more personalized experiences is an integral part of the work we do.

IPEX deliver solutions to all IKEA retailers spanning over 50 markets worldwide and over 450 stores and IKEAs digital channels. All solutions are made to help customers and co-workers in all customer meetings, from a mobile phone to the largest IKEA store in the world.

Being a Product Manager in the IPEX team

As a Product Manager in the IPEX team you will be part of a great team and creating digital solutions that enable customers and co-workers to configure and combine home furnishing solutions and design any space in their homes and businesses throughout the omni-experience.

You will set and continuously refine the product vision and a tangible and coherent product strategy and metrics as part of the overall IPEX strategy and roadmap for your portfolio of products. You will ensure that the delivery of outcomes meets objectives and co-workers needs, including overseeing and mitigating risks.

In your role you will always have the customer top of mind and apply your strong product and agile mindset and use data to provide key insights about the needs and desires of customers and co-workers. You will foster a culture of analytics, data and insights to deliver successful outcomes for customers. A culture of deep understanding of customer needs and securing that customer needs are actively and regularly researched in order to ensure all teams across a portfolio of products are driving towards meeting them as part of the IPEX vision and roadmap.

You will lead and develop the Product Owner(s) reporting to you. Through inspiring, coaching and supporting the competence development, you will set the pre-requisites for them to stay skilled, motivated and empowered, enabling them to successfully lead their cross-functional teams and deliver outcome fulfilling business objectives and customer and co-worker needs.

Together with the cross-functional Product teams you will set, work with and follow-up on OKR´s aligned with the IPEX OKR´s and IKEAs business goals, contributing to that we work towards the same goals.

You will interact and collaborate with stakeholders across IKEA, franchisees and customers, to understand needs and synergies, secure buy-in and jointly create seamless experiences. You will contribute to optimizing ways of working within IPEX and beyond.

To be successful in this role

You are passionate and curious about life at home and creating seamless and convenient experiences and really connect to the assignment of IPEX.

You are passionate about creating high performing, clever and easy to use solutions and working methods supporting co-workers when creating and developing the meeting with our customers.

You come with a strong Product mindset and agile approach and the ability to drive continuous outcome. You are able to take a holistic, strategic approach, but also deep dive into details and do when needed.

You bring experience and knowledge from working with software development and are familiar with agile/ devops practices.

You are a strong and experienced leader with the ability to lead, coach and develop the Product Owners reporting to you, no matter if it´s about the big picture or hands on support. You are passionate about end-user experiences, identifying and filling gaps and have the courage to question norms.

You are able to build strong relationship and trust with your peers and stakeholders. You are comfortable with complex prioritization and situations where priorities need to be discussed and agreed upon with strong and vocal stakeholders, to leverage your resources in the best way to achieve the strongest outcome.

You make mistakes sometimes that keep you evolving and learning as you are not afraid to find new ways to solve a challenging task together with your colleagues.

You enjoy an agile and iterative, yet structured way of working and achieving results together with a team in a flexible environment, but also have a strong individual drive to deliver high quality results on time. You have great communication and networking skills and are fluent in written and spoken English.

Travelling based on business needs will be necessary.

Is this the challenge for you?

This role is full-time (40 hours per week) and is currently based in Malmö, Sweden. From January 1st 2025 this role will be based in our Älmhult office. Your assignment will require presence in Älmhult and Malmö based on business needs.

Interested? Send us your CV, in English, by August 4th 2024. There will be some delays in the process during the summer vacation and interviews will start in mid-August.

If you have any questions about the role, please connect with the Recruitment Partner Jamila Harmal via jamila.harmal2@inter.ikea.com

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