Warranty & Care Project Manager

We strive to be world leaders in electric power by helping countries to have greener, stronger and cleaner electricity. By bringing sustainable energy to more and more people, we can reduce our impact on the planet. When you work with us, you will therefore be part of a higher purpose where each department contributes. Together we can encourage the next innovation - to make life better for everyone.

The position as Warranty & Care Project Manager is based within the HVDC Service organization. You will be a part of a team that has a passion for customer satisfaction and continuous improvements. We have fun at work and what we do is important with a direct impact on our customers, co-workers and HVDCs success!

Your responsibilities

• Act as the main contact for the customer and the Hitachi Energy representative during the project execution, to ensure a high customer satisfaction and build a long-term trustworthy customer relationship.
• Manage all project issues for your assigned project(s), distribute and follow-up the actions with the involved technical departments, suppliers, and the customer.
• Conduct regular external (as agreed with customer) project meetings and conduct monthly internal project reviews to manage the overall project situation.
• Project Management of HVDC Care Orders (small upgrade projects as well as material delivery projects).
• Project Management of Warranty Projects.
• Ensure that Hitachi Energy has received all HSE information from the customer in order to perform safe work at site.
• Register and manage non-conformances. Communication with customers and suppliers by handling CCRP from customers, register and administrate QIT and register CCRP to internal suppliers and organization.
• Live Hitachi Energy Leadership Pillars as a leader which means live our vision, work together, deliver promises, and develop people.

Your background

• Bachelor’s degree in a technical field or have equivalent work experience
• Proven working experience in relevant field, preferably within HVDC
• Project Management experience, the minimum objective is Associate Certification (APM) or similar.
• Since we work in an international environment you need to master spoken and written English, knowledge in Swedish is preferable.
• Experience from field operations, C&P engineering and main circuit equipment is valuable.
• Contract Management experience is valuable.
• Strong skills in the ability to structure tasks for the projects, such as meetings/calls, schedule, minutes of meetings, risks, actions, and documentation.
• You are familiar with standard MS Office tools, xECM and SAP.

What we offer

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development​
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks
• More benefits could be connected to this specific role

Additional information

Are you ready to join Hitachi Energy for a career with no limits and a place where you can be yourself? We are ready for you! 

Welcome to apply by September 15! Applications will be reviewed on an ongoing basis, so don’t delay – apply today.

Recruiting Manager Mathias Persson, mathias.persson@hitachienergy.com, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86. Unionen: Fredrik Holmgren, +46 107-38 21 85, Ledarna: : Frank Hollstedt, +46 10 7387043 . All other questions can be directed to Talent Acquisition Partner Gustaf Hedström, gustaf.hedstrom@hitachienergy.com