Inside Sales Agent - Denmark

Kan du flydende dansk, kan lide at yde kundeservice i verdensklasse og har interesse for Mobile Living? Så fortsæt med at læse!

About the position

Our inside sales/customer service department takes care of customers from all the Nordic countries. We give advice by phone and e-mail, as well as send offers and place orders. We give recommendations from our product range at each individual customer's expense for their workshop, caravan/car, boat, kitchen, terrace, truck and car.

As Inside Sales Agent with Dometic, you work independently and are part of a team where you collaborate to provide optimal customer service. Our office and warehouse are in Västra Frölunda, Gothenburg.

Your main responsibilities

• Processing of orders, return procedures, crediting
• Order management of normal orders, direct shipments, sales promotion orders
• Actively call customers with campaign offers, code results in ERP
• Signalling of delivery problems, escalating if necessary
• Maintain pricing
• Advise customers with technical information (up to a certain level) on products and price
• Support Field sales/KAM when preparing quotations and campaigns.

To be successful in this role, we believe that you possess the following skills, competencies & characteristics.

• Strong administrative skills
• Great IT-knowledge
• Positive mindset

The ideal applicant will be fluently bilingual in both Danish and Swedish, ensuring smooth communication across our Scandinavian markets. A background in Economics or Business is essential & meritorious.

What do we offer?

We build our future, we play to win, we embrace change, and we walk the talk. Join us in making Mobile Living easy!

Working for Dometic means working for a strong brand and being a part of a global and collaborative work environment. You are offered an interesting role with great opportunities to grow and take on new challenges. Working for Dometic also means:

• Permanent employment
• Healthcare allowance
• Regular health checks
• ATF (additional 6-7 days off per year)
• Hybrid work
• Collective agreement

Dometic is passionate about building an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences.

If you have any questions regarding this position, reach out to Eliza Erlandsson, HRBP, at eliza.erlandsson@dometic.com.

Kindly note that due to GDPR we will not accept applications via mail. Please use the link to apply.