Customer Support Representative

Customer Support Representative

Live and work in beautiful sunny Cyprus!

Tired of rain and grey weather? Ready for an adventure abroad? Join our young and dynamic team in Limassol, Cyprus!

We are currently looking for talents to join our Customer Support team. You are offered a fantastic opportunity with great salary, amazing relocation package and many benefits!

Benefits of living and working in Cyprus
  • Sun 350 days a year
  • 0% Income Tax up to €19,500 / year
  • Member of EU
  • Direct flights to many European cities
  • Large expat community
About Limassol
  • The second largest city in Cyprus
  • Beach in the middle of the town center
  • Vibrant nightlife

Job Description:

The Customer Support Representative should provide exceptional and professional service to our existing and potential clients, increase customer loyalty and boost sales. Should be responsible to provide support according to the company's terms and conditions according to the policies and practices. To keep high service standards for our customers and company.

Requirements:
  • Fluent Swedish/ German/ Polish/Japanese/ Italian/ Portuguese/ Hungarian/ Finnish and/or other language speaking and writing, perfect grammar;
  • Business communication skills are welcomed;
  • Customer orientation and ability to adapt
    espond to different types of characters;
  • Multitasking and time management skills are essential;
  • Stress resistance;
  • Sales oriented, previous experience in sales and marketing is welcomed.

Responsibilities:
  • Support and provide professional customer service by means of chat, e-mail and phone;
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure solution;
  • Identify and assess customers' needs, escalate priority issues to achieve satisfaction;
  • Meet personal and team sales targets;
  • Provide accurate, valid and complete information by using the right methods ools;
  • Follow communication procedures, guidelines and policies;
  • Communicate and coordinate with internal departments.

Application:

If you are interested in applying, please send your CV to the email below:

andri.l@soft2bet.com
Mer info
Kontaktperson Andri Leventi
Email Mejla Andri Leventi
Område Utland
Yrkesroll Service & Kundtjänst, Kundtjänst
Typ av anställning Heltid, Tillsvidareanställd
Hemsida https://soft2bet.com/
Sista ansökningsdag 8 feb 2020 (18 dagar kvar)

Om arbetsgivaren

Soft2Bet is a European IT product company, which creates state of the art online entertainment projects.
Established in 2017, the company has expanded tremendously for two years, and from 10 employees back then, it now has 200 dedicated professionals located in our offices in Ukraine, Bulgaria, Cyprus and Malta.
Our people are our greatest value. All of them are highly qualified professionals, who put their experience, skills and dedication in the development of ground-breaking websites that customers enjoy on a daily basis.
Soft2Bet continues to grow at a fast pace, and so is our team. Such a dynamic atmosphere opens unlimited horizons to people who want to join the company, gain unique knowledge and know-how, develop their skills and grow within the company.

We are passionate about the idea of creating products of the highest quality.
We are multinational and multilingual.
We cover the full cycle of the development:
Back and front end, testing and quality assurance, design and concept of the product, project management, devOps.
We provide 24/7 support for our customers all over the world.

All Soft2Bet products are based on an in-house developed platform.
We use the Agile Method to manage our projects, and organize everyday Scrum meetings.
The key technology that we use:
JavaScript ES 6 standard — Node.js and Angular.

Standard base:
MySQL, GIT version control system, Cloud-native CI/CD Pipeline.

Join our Team, create and develop amazing products, and explore the world with us:

andri.l@soft2bet.com