Swedish or Finnish Speaking Customer Service Agent

Swedish or Finnish Speaking Customer Service Agent

Ecolab is looking for a new Customer Service agent to join our Nordic customer service team consisting of 11 fantastic colleagues, working out of our Nordic HQ in Valby, Copenhagen. At Ecolab we work for a cleaner, safer and healthier world, with our Customer Service helping us achieve this by excellent service to our customers across the Nordic region.

What's in it for you?
  • Join a company that genuinely want to make a positive impact on the world.
  • Hybrid working model, with 2 days working from home.
  • Opportunity for a long-term career in a company that want to retain and develop all of our employees.
  • You get to be part of a energized, positive, diverse team consisting of colleagues with different nationalities.
What You Will Do
  • Handle phone calls and emails from our customers with a smile and professionalism.
  • Provide quality solutions to our customers.
  • Work closely with the sales organizations in the Nordic countries; our Backoffice department and other support functions.
  • Be part of our continuous work in improving how we operate.
You will primarily be supporting the Swedish or Finnish customers, and depending on your language skills, support the Danish and Norwegian customers.

Preferred Qualifications:
  • Written and verbal fluency in Swedish or Finnish. If you master both languages, that would be a great advantage.
  • Problem solving skills including finding the root cause.
  • Good English skills, as we work with colleagues from all of Europe.
  • Knows how to use Microsoft office.
  • Level of education: Ideally secondary school.
  • Experience with customer service.
  • Advantage if you have knowledge of SAP
Questions about the role can be sent to our Customer Service Supervisor, Annika Lyskov Munkehøj on annika.lyskov.munkehoej@ecolab.com or;
+45 36 15 84 46

About Ecolab
Ecolab is a company that makes a positive impact on the world. We help our customers with hygiene in producing food and beverages; with cleaning in restaurants and institutions; By saving water used in production and much, much more. We take pride in caring for our employees and helping them develop and succeed under the motto: 'Own your future. Impact what matters.'
Mer info
Kontaktperson Annika Lyskov Munkehøj
Telefon +45 36 15 84 46
Område Utland
Yrkesroll Service & Kundtjänst, Kundtjänst
Typ av anställning Heltid, Tillsvidareanställd
Sista ansökningsdag 8 juli 2022 (5 dagar kvar)