Q-linea is currently looking for a Technical Support Advisor (TSA) to the Customer Care...

Q-linea is currently looking for a Technical Support Advisor (TSA) to the Customer Care...

In the role as Technical Support Advisor you will work in a company with high ambitions where you can help save lives.

The role includes:
  • Provide technical advice to Customers, Sales Partners and internal contacts
  • Manage technical customer complaints via the complaint handling system and provide final reports to customers
  • Provide technical and service support for instrumentation together with specialists and service providers
  • Support Vigilance Procedure ensuring that product and market issues are communicated effectively
  • Provide technical support for tenders
To be successful in this role you have a positive attitude, very strong communication and presentation skills. You are comfortable to work both alone and in teams and as a person you are organized and structured. You have a built-in drive and passion for helping customers give the best possible care to the patient.

You are a graduate or equivalent in Microbiology, Biomedical or
Biological Science. You have more than three years working experience in a Technical Support role, preferably in Healthcare or Life Science.
You have practical experience with laboratory instrumentation, you are fluent in Swedish and English, willing to travel and knowledge in regulatory affairs.

We offer you an interesting position in an innovative, fast growing company in the healthcare sector. High level of individual responsibility and an opportunity to be part of building a best in class customer care.
If you would like to know more about the job please contact Fredrik
Englund +46 70-612 65 65. Please apply for the job via www.rubino.se/sok-job/

Welcome to send in your application!

Q-linea AB is a public-listed diagnostic company focused on developing and delivering solutions to enable healthcare providers to diagnose and treat infectious disease in the shortest possible time. Our vision is to help save lives by, as an innovative pioneer, ensuring that antibiotics can be maintained as an effective treatment for future generations. The company was founded in 2008 around technology developed by researchers from the Rudbeck
Laboratory at Uppsala University, together with Olink Bioscience AB and
Uppsala University's holding company UUAB. Q-linea today consists of a 100+ interdisciplinary and highly motivated team that conducts its operations in modern and well adapted premises in Uppsala Science Park and in Fyrislund.

Please read more about Q-linea on www.q-linea.com
Mer info
Område Uppsala stad
Yrkesroll Hälsa & Sjukvård, Medicinsk forskning & Laboratorieverksamhet
Typ av anställning Heltid
Sista ansökningsdag 21 nov 2020 (23 dagar kvar)

Om arbetsgivaren

Rubino Rekrytering erbjuder både företag och organisationer ett lösningsorienterat arbetssätt med partnerskap i fokus sedan 2003. Det viktiga utgångspunkten i vårt partnerskap är att vi har ett gemensamt mål och att rekrytera medarbetare som gör skillnad på sista raden. Oavsett om det är Säljare, Key Account Managers, Säljchefer eller nyckelpersoner i administrativa roller. Vi rekryterar i första hand Stockholm men även i andra delar av Sverige.