Investigation Engineer

Investigation Engineer

Do you want to make a difference by helping us deliver medicines to everyone? If you do, you should work for us!

We are a global company that built an entire industry and started 30 years ago. We now bring more than 2,000,000 doses per day of much-needed medicines to patients across the world and our ambition is to double that over the next couple of years.

Currently, we are more than 300 dedicated specialists in over 20 countries that develops, manufactures and offers leasing options of innovative container solutions for pharmaceutical products that require a controlled environment. We do this jointly together with our partners with the belief that it takes an Eco-system to safely deliver medicines to the people that depend upon them. In time, to the right place and in the right condition. There is no room for error.

About the role

The Investigation Engineer is part of a team responsible of performing structured problem solving on all customer complaints received. The investigation process includes collection of relevant information related to product issues, analysis in cooperation with other organizational entities within the company and conclusion of root causes and relevant corrective actions to resolve the situation. The investigations performed by the team also forms the foundation for larger quality improvement initiatives within the organization.

Description of the role and responsibilities

You will perform investigations in accordance with established process and in cooperation with relevant resources. As a person, it is important that you are structured and analyzing. You document and store information related to performed investigations in a way that supports traceability and effective trend analysis.

Your will make sure that our complaint system is updated with relevant information and analysis made to define root cause and suggest containment action. You will also be participating in daily board meeting where cases are prioritized and escalated, to continuous process improvement activities. As a person you are a team player and supports colleagues in problem solving and will cooperate with internal and external experts when needed.

Professional capabilities

As Investigation Engineer you need to be able to draw conclusions based on information from multiple sources with varying quality. Ability to process and evaluate information in a structured way is critical. You also need to interact with technicians from the entire Envirotainer Global Service Network so strong communication skills and English fluency is important. Lastly, the quality of the investigation relies on accuracy in data and therefore attention to detail is necessary.

Interpersonal skills

Our core values are essential to us; Trustworthiness, Passion, Agility and Team spirit. To be successful in your role at Envirotainer we see that you are:
  • Professional, and act with integrity and take responsibility for your work and actions
  • Open, honest and transparent in your communication to everyone
  • Pragmatic, creative and solution-oriented approach to how you perform work within the areas of your responsibility
  • Strive to be agile and to act fast
  • Well-developed customer and service orientation towards colleagues and partners
  • Ability to work independently, take on responsibility and initiative and lead others towards a set goal
Relevant education
  • We are looking for candidates with a bachelor's degree in electronics engineering, engineering physics or similar.
  • Experience working with electronics components and from quality management are considered merits.
Other:

Location: Rosersberg, Stockholm
Working hours: Full time
Reports to: Team Manager, Investigation Team

This recruitment process is handled by Women Ahead, a recruitment agency with a focus on women.

We handle all applications continuously. For further information, please contact Michaela Sundelin: michaela@womenahead.se , mobile: +46 05081508
Mer info
Kontaktperson Michaela
Telefon +46 05081508
Område Upplands Väsby
Yrkesroll Teknik & Ingenjör, Ingenjör
Typ av anställning Heltid, Tillsvidareanställd
Hemsida http://womenahead.se/
Sista ansökningsdag 23 dec 2019 (31 dagar kvar)

Om arbetsgivaren

Women Ahead ska vara det självklara valet vid rekrytering när företag önskar en modern könsfördelning och mångfald, oavsett position, som på sikt leder till ökad jämställdhet och ett modernare företag inom svenskt näringsliv.