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Process Manager to PostNord in Stockholm

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Do you want to create and implement great IT-processes in an international organisation? Welcome as Process Manager to PostNord!

In the role as Process Manager at PostNord in Stockholm you will have great opportunities to improve our way of working and create lean processes within the organization Group function IT!

Here you will work with Service Management in a fast paced and tightly collaborative environment. You will be a key player in our agile transformation and be able to set your mark on different processes to increase the efficiency at PostNord.

The Opportunity

We offer you:
  • An employer that is the leading supplier of communication and logistics solutions to, from, and within the Nordic region.
  • A diverse and transparent team with long experience within service management.
  • A safe organization with a meaningful Public-service mission and a strong focus on sustainability.
Your Challenge

In your role as Process Manager, you will facilitate and guarantee effective service management within the Group function IT at PostNord. The team is involved in creating processes, concepts, and implementing them in service management domains to ensure that the processes deliver the intended business outcomes. This means you will work with:
  • Documentation of existing processes as well as reviewing and updating them.
  • Spread your knowledge within the organization and administrate governance with different suppliers.
  • Initiate plans forward together with Change Managers and in dialogue with IT regarding ways of working and automation possibilities.
The Team and Work Place

You will be part of the Nordic Support Department at PostNord. Your closest team consists of Incident Managers, Change Managers, Problem Manager, Configuration Manager and Process Manager. Our head office is located in Solna, Stockholm. We believe in flexible working arrangements and combine working from home as well as at the office.

About You

You have solid experience of creating, implementing and improving processes within large IT-organizations. You have good knowledge of Service Management and ITIL. It is an advantage if you have experience of agile work-processes and release management/release processes.

To succeed in this role, you are analytical, structured and thrives in an environment with daily collaboration with others. Since you will be participating in regular meetings with stakeholders at PostNord, it is important that you have good communicational skills and are able to build strong business relationships. You are fluent in English and knowledge in a Nordic language is meritorious.

Welcome with your application!


We have chosen to work with Ada Digital in this recruitment. Their recruitment process focuses on transparency, inclusion and a fast moving candidate experience. And now we want to know more about you - on your own terms! To apply, please fill out the short form, briefly motivate why you are interested in the position, and attach your CV or LinkedIn-profile. No additional documentation is needed. You can then, in real-time, follow your application online as our recruiters are working with it. We work with a continues selection process which means we might hire a candidate before the final apply date, so apply already today! Interested and want to know more? Please contact our recruiter today. We are looking forward to connecting soon!
Mer info
Erika Ekestam
Typ av anställning
Sista ansökningsdag
04 okt. 2023 (12 dagar kvar)
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Om arbetsgivaren

We make everyday life easier
PostNord is the leading supplier of communication and logistics solutions to, from, and within the Nordic region. We ensure the provision of a postal service to households and businesses in Sweden and Denmark. We aim to make everyday life easier and more sustainable for everyone who lives and works in the Nordic region. We are accountable, brave and committed, effectively leading change regardless if we lead our self or others. We emphasize teamwork, sincerity and positive relationships in the workplace. We build on our success and learn from both colleagues and mistakes. People with different backgrounds work with us. You will therefore be part of a workplace with great diversity, which contributes to better results for the business. Visit us at www.postnord.com.

Find out more and follow us on LinkedIn! --> https://www.linkedin.com/showcase/postnord-digital.

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