French speaking Indoor Sales Coordinator to Billerud
Do you speak French and would like to work in an exciting and challenging environment Would you enjoy a coordinating and customer-oriented role where you also work with logistics? In this position, you are offered a role at an international company where you get to make a difference from day one.About the position
In this recruitment, the company uses Bravura as a recruitment partner, you will be employed directly by Billerud.About the company
Billerud is a world leading company in superior paper and packaging materials made from virgin fiber; passionately committed to sustainability, quality, and customer value. The company provides paper and packaging materials that challenge conventional packaging for a sustainable future. Billerud has production units in Sweden, USA, and Finland with approx. 5800 employees globally and customers in over 100 countries.
Billerud are passionately committed to their customers and their business every day. As Indoor Sales Coordinator, you will have a central role to inspire and make Billeruds customers feel confident in making the best packaging choices that help reduce their climate impact. You will be a part of the new Customer Service team at Billeruds head office in Solna, Stockholm.
As a Coordinator / Customer Support your main task is to provide outstanding customer service regarding everything from customer order to delivery and invoicing. Your responsibility is to deliver in accordance with what is promised to the customer, meanwhile providing the best possible service. You ensure and are responsible for the order during the whole process from order receipt to delivery and invoicing. In the role, you work coordinating, and a selection of tasks are inventory planning and delivery planning. Thereto you’re also responsible for handling claims and export documents and goods inspections.
In the role, you have many points of contacts both external and internal.
* Work experience in a customer-oriented role
* Fluent in English and French, both in spoken and written
* Good system skills: such as ERP systems, CRM, Power Bi, Sharepoint, or similar.
* Degree on International Business, Business Administration, Supply Chain, Logistics or corresponding experience is a plus.
To be successful in this role, you have excellent communication skills and the ability to work well within a team. Also, you are a person with a natural commitment for building relationships and you always deliver the best possible service. You are passionate about development and enjoy taking initiatives. You might manage multiple responsibilities at the same time and must be able to meet deadlines and expectations. Furthermore, you are a problem solver with a strong business focus. Finally, you are structured, flexible and have a strong ability to prioritize.
Start: As agreed upon
Location: Stockholm, Sweden
Salary: As agreed upon
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