Customer Onboarding Specialist

We are looking for people with an exceptional drive and a passion for helping customers succeed to be a key player on our journey in building the next generation software for B2B sales and marketing.

The opportunity

As the company is rapidly growing and scaling across international borders, Upsales is now looking for a top performer with a strong drive and creative goal oriented mindset to be a key player in onboarding new customers. You will be expected to work closely with the sales and customer success teams to reach our ambitious growth targets. You need to be an excellent problem solver, you are tech savvy, and ever-curious in finding new ways to help customers reach their sales and marketing targets faster.

As a Onboarding Specialist you are expected to:

• Stop at nothing to reach our targets and to help Upsales succeed
• On a daily and weekly basis, deliver world-class onboarding for new customers
• Be data-driven and work systematically to improve our Onboarding effectiveness
• Bring an entrepreneurial problem solving mindset

You have

• An exceptionally driven personality
• Experience in onboarding/customer engagement/customer success
• Excellent communication skills in English and Swedish
• A need to understand how business work and a willingness to solve problems
• Great team player skills