Service Advisor til Kanalvägen

Service Advisor til Kanalvägen

Do you want to help accelerate the world's transition to sustainable energy?

At Tesla, that's our mission.

Our Service Advisors coordinate a seamless service experience for our customers. They are our front line and brand ambassadors, supporting Tesla's mission.

This position will require you to work shift. The shift rotation is on a two week basis with working hours between 07:00-22:00.

You will...
  • Communicate: Support and update customers through their entire service journey, from first contact to when they are reunited with their Tesla vehicle. We depend on you to create an experience where every Tesla customer feels valued, heard and informed
  • Coordinate: Act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit
  • Collaborate: By partnering across teams and departments you aim to ensure consistency in our customer experience
  • Innovate: As a team, you will be trusted to continuously create, identify and implement improvements to the customer experience
You are...
  • Customer-centric above all: You act with the customer in mind. You have a solid background within customer service, and will contribute to the team's ability to deliver an excellent customer experience
  • A skilled multi-tasker: You prioritize your time and tasks efficiently and deliver on time
  • Eager to learn: We don't require you to be an automotive expert, but we expect you to have a genuine interest in cars and technology and be eager to learn
  • An excellent communicator: You communicate clearly and respectfully in English and Swedish
  • Digitally savvy: You adopt and adapt quickly to new technology and systems
  • Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts.
  • Safe to drive: We require you to hold a full valid driver's license
We offer...
  • A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
  • The chance to work with innovative technology
  • Ongoing training and development to help you grow your skills and career
  • A competitive compensation and benefits package
  • A safe, clean and fun workplace
Join the mission.

Apply today.

Please note that applications must be submitted online and contain an English CV.
Mer info
Område Stockholms stad
Yrkesroll Service & Kundtjänst
Typ av anställning Heltid, Tillsvidareanställd
Sista ansökningsdag 7 juli 2022 (48 dagar kvar)

Om arbetsgivaren

Tesla's mission is to accelerate the world's transition to sustainable energy. Since our founding in 2003, Tesla has broken new barriers in developing high-performance automobiles that are not only the world's best and highest-selling pure electric vehicles-with long range and absolutely no tailpipe emissions-but also the safest, highest-rated cars on the road in the world. Beyond the flagship Model S sedan and the falcon-winged door Model X sports utility vehicle, we also offer a smaller, simpler and more affordable mid-sized sedan, Model 3, which we expect will truly propel electric vehicles into the mainstream.