IT Process Manager, IT B2C

IT Process Manager, IT B2C

SJR IT are looking for an IT Process Manager to lead and secure that best practices Build & Run processes are implemented and governed within the IT domain.

To improve both speed and quality of IT-deliveries supporting the business organization. Train the organization in the processes and responsible for measure the efficiency through key performance indicators.

Required skills/experiences:
  • Many years of experience from process development and process governance within the IT domain.
  • Able to drive the process implementation and continuous follow up on the IT organizations process maturity.
  • Knowledge in tools supporting the process implementation for various number of process. Like for incident-, problem-, change- and release processes
  • Well proven in facilitate workshop to drive progress and document results.
  • Minimum of five years of working experience within process governance.
Preferred skills/experiences:
  • Certified within ITIL foundation.
  • Experience from lean and/or sigma six implementation.
* Experience from Telecom and Large Service Delivery organizations
Mer info
Område Stockholms stad
Yrkesroll Data & IT, Projektledare
Typ av anställning Heltid
Sista ansökningsdag 13 maj (56 dagar kvar)

Om arbetsgivaren

SJR har varit verksamma sedan 1993 och fokuserat på att hjälpa kunder att hitta rätt kompetens enligt behov samt att erbjuda kandidater spännande nya utmaningar. SJR IT är ett bolag inom SJR koncernen som är specialiserat på IT och digital transformation.