SEB is a leading northern European financial services group, and at the same time, one of the largest IT employers in the Nordics. Banking is changing rapidly, and we are proud of our reputation for being entrepreneurial and innovative in the face of change. Our brilliant techies work hard to future proof SEB's digital architecture and customer products because it genuinely makes a huge impact for our customers and colleagues. Does that sound like a fit for you?
Do you have a burning interest in helping others? Does your heart beat to solve problems? Do you like speed and quality? Would you like to be part of reducing the number of incidents and proactively secure stability? Here comes an opportunity for you!
We are now looking for an IT support handler to join our daily Process Support Team within the Customer Journey Tribe at Life Domain.
What you will be doingYou will work with 2nd line IT support for some of Life's most important business processes within the Customer Journey Tribe. Being part of this team, you will contribute to a highly efficient and reliable support process, analyze technical incidents and work with continuous improvements. You will work in close collaboration both within the support team and other agile teams across SEB.
Your main responsibilities will be:
* Assistance to system users for incident handling, incl. consultation, analysis, and resolution* System maintenance and monitoring of automated daily processes* Access rights support and control in internal applications
Who we are looking forWe believe you are service minded and customer oriented, motivated team-player, willing to learn and share knowledge, help others, and accept help.
You will be a great fit if you have:
* Strong personal drive to focus on helping others, solving incidents, and striving for high quality* Analytical and problem-solving skills, curiosity to detect a root-case* Good Swedish and English skills (written and verbal
What we offer
We offer many experiences and benefits to our employees, and there is nuance to every individual's career experience, but the elements that define the core of our offering are:* Access to SEB staff banking with exclusive benefits* Extensive training and learning opportunities * Work-life balance * Friendly and welcoming culture
Learn more about working at SEB www.sebgroup.com/career
It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected and involved irrespective of who they are, what they believe or where they come from. Ready to join?
Since we select candidates continuously, feel free to send in your application today, but no later than 15th August 2022. Due to summer vacation we initiate selection process in full during the end of August. If you have questions about the position please contact Linda Vestman, by mail email@example.com
Welcome to a community of tech-savvy and passionate employees from all corners of the world. SEB is in fact one of the largest IT employers in the Nordics. Together we future proof a world of financial flows by exploring and implementing modern digital architecture and state-of-the-art technology. We are driven by collaboration, insight, and friendship. But also, a desire to change and improve. All in all, it creates a balance - where life and a stable yet exciting job can co-exist. If you want to shape tomorrow's bank - continue reading and apply today.
Read more: sebgroup.com/techcareers