My name is Anna Runnquist and I am Head of Corporate Digital Shell, part of Digital Channels Corporate/LCFI, a unit within Digital Experience and Innovation (DXI). We are looking for a Channel Specialist who wants to play a central role in developing our digital channels for Corporate- and LCFI customers to deliver a stellar digital customer experience.
About the jobThe role as Channel Specialist is both strategically and operative oriented and it will give you the opportunity to be part of important development initiatives within key areas. You will transform customer- and business needs into digital solutions and ensure an excellent customer experience in the digital channels for Corporate/LCFI customers. You will work closely to both business and IT teams, develop a broad network and lead the work with business requirements and development from a Corporate/LCFI customer perspective.
Who are you?You have a strong knowledge and understanding about how the digital channels supports the customers' ambitions as well as being passionate about digital services and enjoy change and transformation. You have an analytical mindset and can understand the customers' wants and needs in a digital context. You have project management skills, understand the importance of stakeholder management, have the ability to make decisions and prioritization and understand the complexity of driving change in a big organization. In the role as a Channel Specialist, you need to be a strong team player with great communication skills and also have the capacity to independently drive initiatives and take own decisions. You have a strong technical knowledge and interest for sharing and spreading your knowledge. You embrace change and are innovative, professional and engaged in everything you do. You should have at least 2-3 years of experience within Digital Business Development, preferably as an agile product owner for one or several teams. Preferably, you also have experience from SAFe or another agile framework. You need to be fluent in English and Swedish. Finally, and perhaps the most important thing - you consider yourself to be a doer with focus on high quality deliveries.