Avida is a credit market company that offers financial solutions and services for individuals and companies in most of the Nordic region and the rest of Europe. We are a fast-growing player in the financial market and have received the DI Gasell award for several years, proving that we know how profitable growth is created. We currently employ approximately 120 employees, with headquarters in central Stockholm and branches in Oslo and Helsinki.
Our Consumer Finance department are now looking for a Finnish speaking Pre-collection Officer! Do you want to work in a broad role close to our customers and with great opportunities to be a part of and build our business? As a Pre-collection Officer you will be involved in the whole process, from the beginning to the end.
What do we offer?
We are offering you an interesting job in an exciting, fast-paced environment working closely with our business. An entrepreneurial, cheerful environment with a great bunch of people and competitive salary and benefits. We are also offering a chance to influence and create new paths to your career in a growing and constantly developing multinational company. We will off course give you a solid introduction and guide you in the beginning of your employment.Responsibilities
Your main responsibility as a Pre-collection officer is to actively process and help customers with payment difficulties. Together with the customer, you will create payment plans to help the customers to come in phase with their payments. The role includes continuously communication, administration and follow-up. In the role you will have contact with third part companies such as the external collection agency in Finland.
Together with your colleagues you will be involved in the continued development of the department´s routines and processes.Responsibilities:
- Making payment plans for customers.
- Handling incoming payments.
- Communicating with debt-collection agencies.
- Strategic planning for pre-collection.
- Handling customer emails and outbound calls.
Who are you?
- Actively reminding customers who have payments in due.
As a Pre-collection officer you need to have previous work experience from finance and/or dept-collection sector. We think you have an education related to business or commercial.
To be successful in this role we believe you like to have many contact areas, have the ability to prioritize between tasks and are very communicative and service minded. You are structured, solution-oriented and flexible.
Since this role will primarily work towards our Finnish operations you need to speak Finnish fluently. Good English skills are also required. Swedish language skills and a good knowledge of Excel is a big plus.About us
Avida has for several years been awarded the DI Gasell award and we're now ramping up our ambitions further. We offer a dynamic and informal working environment, encouraging you to make an impact by engaging and contributing with your ideas and solutions. Our decision making is fast, and our communication structures are uncomplicated. We offer attractive working conditions and good self-development opportunities for a candidate willing to grow with our company. We value teamwork, commitment, and being able to get things done.
Do you want to be a part of our team? Please send your application as soon as possible. This is a full-time position stationed at the headquarters at Södermalm, Stockholm.We look forward to your application!