Digital Field Service Specialist

Digital Field Service Specialist

As our new Digital FSS you will engage with our customers through physical meetings and digital channels with our customers across Sweden. You will provide educational support and technical support to ensure that our products are installed and functioning and that our customers are trained to use our products to its full capacity.

While the position is primary focused on the Swedish market you will from time to time engage with customers across the Scandinavian market.

This is a unique opportunity to join a highly successful business with high ambitions. As a Digital FSS you will specifically:
  • Ensure successful installation, implementation and education of new products and services.
  • Provide Services through in a timely fashion for issues that may arise with all Laerdal products
  • Help build and maintain strong customers relationships
  • Identify sales opportunities and act on these in co-operation with Sales & Marketing
What we are looking for

Our ideal candidate has experience with technical support with good communication skills. You have experience working with complex customers and using digital tools.
  • We believe you are an innovative thinker with an ability to work across a broad range of technical issues.
  • With a proactive mind you collaborate well both internally and externally.
  • You have strong computer skills and network proficiency.
  • Fluent in Swedish and English.
  • Strong technical background with an eye for details.
We offer good working conditions and personal development opportunities in a global unique company.

This position is located at the Laerdal office in Nacka outside Stockholm, but for the right candidate we are willing to discuss alternatives. It is very important that you have the willingness to travel, especially until number of digital and remote services increases.

We are looking for the best Digital FSS ever and if you have questions please send an email to Country Manager in Sweden, Morten Blakstvedt at or call +46 733712932. Application deadline is 15th of August.
Mer info
Kontaktperson Morten Blakstvedt
Telefon +46 733712932
Område Stockholms stad
Yrkesroll Data & IT
Typ av anställning Heltid, Tillsvidareanställd
Sista ansökningsdag 15 aug 2022 (3 dagar kvar)

Om arbetsgivaren

For more than 60 years, Laerdal has been a world leader in healthcare education, training, and therapy solutions. Laerdal develops products, programs, and digital solutions designed to increase survival and improve patient outcomes. By implementing evidence-based solutions within the areas of resuscitation, patient safety, and global health, we help build the competence of healthcare providers, educators, and lay rescuers. Together with our partners, we believe we can help save one million more lives, every year.