Customer support and ecommerce coordinator - samsung

Customer support and ecommerce coordinator - samsung

Kvalifikationer

You have previous experience from Call Center Operations/Customer Service
You have previous experience from eCommerce
You are fluent in English, both written and spoken
Knowledge of Swedish or other Nordic language is a merit
Experience from Jira, Klarna merchant and SAP is a merit

Company Description

JobBusters is an authorized staffing and recruitment company. We are focused on white-collar workers and place great value on finding the right person for the right position. By being flexible, accessible, and present in relation to the customer, consultant and candidate, we aim to find our customers' dream candidates and our candidates' dream jobs.
This assignment as a Customer Support and eCommerce Coordinator will be performed by our popular customer Samsung with an office in Stockholm, Kista.

Job Description

We are looking for a Coordinator to our popular client Samsung, who will be responsible for securing and optimizing a qualitative ecommerce, promotions fulfillment and customer support. The Customer Operations Coordinator will be a part of the Nordic Customer Satisfaction team and will have a key role in managing the quality of customer experience. Main responsibility is to be the key contact point to the Commercial call center and the eCommerce Operations, with the result to reach an enhanced customer journey and efficient customer service with high quality.

Personal qualities

To succeed in the role as Customer Operations Coordinator you need to be flexible and have a strong power of initiative, attention to details and great problem-solving skills. Furthermore, you need to have excellent communication skills, are well-presented and professional.

Salary

Salary, by agreement.

Admission and Application

Full time position, 40h/week. The position is expected to start 2022-06-13 and is expected to run until 2023-06-12 with great chance for extension. You will be employed as a consultant with us at JobBusters and work for our client Samsung in Kista, Stockholm. Submit your application in English (preferably in Word format) as soon as possible. The process is ongoing and applications before 2022-06-02 will be reviewed in a first selection. We look forward to your application! Keywords: Coordinator, Customer, Experience, Commercial, Operations, Manager, Support, Work, Job, Stockholm, Samsung, Kista
Mer info
Kontaktperson My Johansson
Telefon 073 713 82 13
Email Mejla My Johansson
Område Stockholms stad
Yrkesroll Data & IT, Administration, Service & Kundtjänst, Kundtjänst
Typ av anställning Heltid, Projekt- / Visstidsanställd
Sista ansökningsdag 30 juni 2022 (3 dagar kvar)

Om arbetsgivaren

JobBusters är ett växande personaluthyrnings- och rekryteringsföretag med lång erfarenhet. Vi samarbetar idag med allt ifrån stora globala bolag till mindre lokala företag. Vår målsättning är att hitta kundens drömkandidat och kandidatens drömjobb!