Swedish speaking customer service agent

Ferratum Bank · Ekonomi · Sista dagen!

Om jobbet

Ferratum is looking for a highly motivated and result oriented Swedish speaking Customer Service agent to join our Centralized teams in Malta.
If you have a passion towards excellent customer service and are open to take new challenges, you might be the person we are looking for.
As a Customer Service Officer, your main responsibilities will be:

  • Provide superior professional customer service whilst dealing with all enquiries regarding the bank;s products and services
  • Ensure that bank accounts are opened per banks product and service guidelines
  • Building a rapport with the customers whilst addressing any issues relating to the use of internet banking, on- boarding and mobile applications
  • Maintain a high level of knowledge when it comes to the bank;s products and services to provide customers with accurate information
You are the right fit for us if you have:
  • Minimum Secondary education
  • Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel)
  • Ability to proficiently read, write and speak in Swedish and English
  • Previous experience in a similar position is considered as an asset
  • Additional languages will be a benefit.

Location: Malta
To apply: send your CV to:

What we offer:

  • Attractive compensation
  • Full-time employment contract
  • Possibilities for career development
  • Different training programs to support your personal and professional growth
  • Opportunity to work in a dynamically evolving, international finance company
  • Friendly atmosphere and supportive team

Mejla Rachel Sammut


38 dagar sedan

Sista ansökningsdag


Om företaget

"A leading Mobile bank"

Since 2005, the company has expanded its operations into more than 20 countries across Europe, North America and the APAC region. Ferrate Group's headquarters are in Helsinki, Finland and the company is listed in the Prime Standard segment of the
Frankfurt Stock Exchange.

WITH OUR EU BANKING LICENSE AND OUR ESTABLISHED BIG DATA TECHNOLOGY, we are poised to establish ourselves as a leading mobile bank at the cutting edge of the digital revolution in the banking sector.
Our aim is to be at the forefront of the mobile revolution in banking. Our main focus is on simple mobile solutions that satisfy every expectation of our customers. With Ferratum Group, your smartphone becomes a mobile bank.