Would you like to be part of a journey towards operational excellence and being able to work with Lean in a dynamic cross-cultural environment across the Nordics? Then this might be the right opportunity for you!Om tjänstenThe Role
EnterCard continues the journey towards Operational Excellence. In 2019 we are launching Performance Management, securing strategic alignment to further enhance employee participation and commitment to innovation and we are now looking for a Senior Lean Practitioner to join our team.
You will be working within the Digital team, responsible for Lean, Agile digital development of our channels and onboarding processes along with new partnerships and innovation. Think of this assignment as becoming an internal consultant with a mission to reduce errors, waiting time, while increasing attention on process efficiency, and have risk and control awareness.
You will be reporting to the Head of Lean and the role can be placed in our office in Stockholm or Oslo.Responsibilities:
Är det här du?Is this you?
- Drive Lean as a method for continuous improvements/innovation and have fun while doing it
- Analytically support identifying and implementation of efficient processes across all countries (Sweden, Norway and Denmark) utilizing best practice and bring in targeted reduction of process time and Waste reduction through defined Future States
- Creatively facilitate Lean workshops targeting processes for optimization and conduct trainings
- Communicate enthusiastically to relevant stakeholders, be a champion for control and change and work across all departments/functions within EnterCard
- Passionately drive customer interaction and processes towards digitalization
- Work continuously with tactical targets and overall company strategy
We are looking for someone with at least two years relevant post graduate education and preferably a Bachelor's or Master's degree. Training in Lean and Business Process Management will be provided with focus on Operational Excellence (OpEx). Your existing certification as green-belt or black-belt is highly regarded. You have at least 3 years' experience working with Lean in a consultancy environment or internally in a similar role to this. We are expecting you to have experience working with internal transformation and being responsible for the whole process from start to implementation and training.
Proficiency in a Scandinavian language along with fluency in English is a must-have.
In this recruitment, your personal attributes will be of great importance! You are driven, curious and with an ability to work both independently and in teams as an energetic and engaged team player. You are able to work with details whilst having the holistic perspective and you have the ability to communicate with different types of personalities. You thrive in situations where you are presenting or training others and you have the ability to drive cultural change together and as support to managers. Most important - you have the customer perspective - with a smooth customer journey as your prime objective in any process within scope.The workplace
Analytics is and has always been part of our DNA. Our parents, Barclays Bank and Swedbank, have a hundred years of experience in turning big data into customer value. We bring an analytical mindset to whatever project we are working on - no matter if we are developing a new product or improving the customer experience.
At EnterCard, you get to step outside your box and work together with colleagues from different teams and departments. For us, your set of skills are more valuable than your job title - giving you the opportunity to grow within the company.
We firmly believe a diversity of backgrounds and experiences lead to a better workplace, stronger ideas and not to mention inspiring lunch conversations. Our team of 450 people represents 40 different nationalities, and women hold 5/10 management positions.
Do you want to know more?
In this process Entercard is working with Level Recruitment. To apply, please click at the apply button. If you have any questions please contact recruitment consultant Sissel Pettersen at 08-120 50 426.
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