IT-support specialist / IT-support / First line support at TriOptima

IT-support specialist / IT-support / First line support at TriOptima

Do you have a great interest in technology that you want to develop further? Do you want to thrive in a position where problem solving and collaboration are part of your everyday life? TriOptima are looking for a person who enjoys working in a service-oriented position with many contact points and wants to develop further at the international fintech-company TriOptima which is part of CME Group.

Om tjänstenThis is a full-time consulting assignment that lasts to 2021-12-31. You will be hired by Bravura and work as a consultant at the TriOptima. There are good opportunities for extending the assignment.

Om företagetTriOptima is a world-leading financial service provider that helps banks and institutions manage their OTC derivative contracts. Their products have, in total, freed up significant amounts of capital in the financial market and contributed to the reduction of both individual banks' risks and systemic risk in the market. The head office is based in Stockholm, where central functions and service management are located. The company also has offices in the financial worlds metropolis'; London, New York, Singapore and Tokyo. Their customers are mainly international investment banks and other financial players.

The company was founded as a start-up in Stockholm and today has about 160 employees at the Stockholm office and about 270 employees globally.

The office space is modern, spacious and designed for social interactions and their rooftop terrace makes for scenic lunches in the summertime, right in the middle of Stockholm. TriOtpima will provide you with equipment for remote work and always encourage a healthy work-life balance. They believe their colleagues are fantastic and the most important part of them and their culture. They strive to make this a place where everyone feels like they have a place, can grow and have fun while doing something valuable.

ArbetsuppgifterIn the position as IT-support specialist at TriOptima, you have a great opportunity to influence and immediately take responsibility. You are an important part of the nine persons internal IT team where you continuously handle matters from internal users at a 1st/2nd-line level. You solve cases through Jira, email, chat, phone and face-to-face. The problems can be everything from user management in AD, software applications in Windows 10/Mac, internal application support (i.e Jira, Confluence, Office) hardware, peripherals, IT orders and equipment management. At TriOptima you have the chance to evolve in the long run and get the opportunity to advance, learn and develop skills in what you are interested in and are beneficial to the department and company. They are strong believers in continues learning and continues development; both technology and way of working-wise. Self-drive, accountability, structure and communication are key aspects of the role.

In the long run, travel is included in the role where you get the opportunity to work in the London office and support internal users. Other trips to major international cities around the world may also occur.

Formella krav
  • Completed upper secondary education, with advantage in IT/ Technology
  • Previous experience of a similar role, such as IT support or support technician
  • Fluent in English, speaking and writing
To thrive in this position, you have a strong drive to evolve in the IT-area. You are motivated by learning new things and take initiative to develop the department further. You can work independently, and your way of working is characterized by a service-oriented attitude. You work proactively and are driven by solving problems while being structured and thorough to ensure a secure IT environment. Furthermore, you want it to be right rather than that it is done quickly and with lower quality. We also attach great importance to soft values such as helpful, positive and pragmatic. If you also are a person who thrives in a competent environment characterized by IT, you will thrive in this role.

Övrig information
Start: Immediately, with some regard to the notice period
Location: Stockholm
Salary: As agreed upon

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Har du frågor om tjänsten eller kring din registrering är du välkommen att kontakta vår kandidatsupport på vår chatt, eller 08-400 240 50 så hjälper vi dig. Ange vilken tjänst det gäller.

Vi rekommenderar att du skickar in din ansökan omgående då vi gör ett löpande urval. Välkommen med din ansökan!

Sökord: support, It-support, Windows 10, nätverk, brandvägg, ärendehantering, support, ärenden, IT, teknik, It-tekniker, Stockholm, mjukvara, hårdvara, svenska, engelska, mejl, användarkonto, mobiltelefoni, skrivare, dator, konfiguration, mejl, användarkonto, windowsmiljö, felsökning behörighet, internationellt, internationell, heltid
Mer info
Område Stockholms stad
Yrkesroll Data & IT
Typ av anställning Heltid
Sista ansökningsdag Löpande (57 dagar kvar)

Om arbetsgivaren

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