Technical customer support to Worldline

Technical customer support to Worldline

At Worldline, you start your work day entering a workplace with a multicultural environment and truly engaged coworkers. If you have a way with communication and service alongside an interest in economics or tech, this is the perfect opportunity! As a technical customer support agent you will continue to develop with a supportive leadership in a fun and various role!

Information om uppdraget

As one of the members of the support team is moving on to a different position at Worldline, the team is now looking for a new coworker. The eight members have a strong team spirit which contributes to a fun work environment. You will enter into a role where you will have many internal collaborations with other teams at the office in Hammarby Sjöstad.

You are offered
  • A friendly work environment
  • Generous benefits in Worldline's offer package
  • A supportive leadership and a structured introduction to the role
Arbetsuppgifter
  • Be the first point of contact to Wordline's clients through Atlassians systems
  • Conduct the first troubleshooting for technical issues
  • Coordinate more complex technical errands to the right division within Worldline
  • Continuously work with developing routines and procedures within your team
Vi söker dig som
  • Who has a post graduate exam within a relevant field, for example within ecomomics or IT
  • Who has a strong technical interest
  • Who has professional knowledge in English since this will be your primary work language
It will be considered an advantage if you have previous experience within service or the area of banking/finance. It will also be considered a plus if you are familiar with Atlassians systems.

As a person you are:
  • Self-reliant
  • Responsible
  • Structured
  • Service minded
Other information
  • Start: Q1 2020
  • Work extent: Ongoing, with an initial probationally period
  • Location: Hammarby Sjöstad
  • Contact information: This recruitment process is conducted by Academic Work. It is a request from Worldlines that all questions regarding the position is handled by
Academic Work

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.
Mer info
Område Stockholms stad
Yrkesroll Data & IT, Support
Typ av anställning Heltid
Rekrytering hanteras av Academic Work
Hemsida http://www.academicwork.se/
Sista ansökningsdag Löpande (59 dagar kvar)

Om arbetsgivaren

Worldline is a leading supplier of international payment solutions for e-commerce and among their customers there is some of the worlds biggest e-commerce companies. At the Stockholm office, there is a spirited and ambitious climate and you will be able to learn a lot from your colleagues. Do you want to come to a welcoming, international workplace with focus on technical solutions and customer service; this is the job for you!