German speaking support agent to world leader within fintech

German speaking support agent to world leader within fintech

Our client helps millions of customers everyday with smooth payment. In order to keep the customers satisfied and ensure high quality processes, we need you! As customer support agent you will be offered to work in a competent, fast-paced and ever changing environment. And above all: fun co-workers.

Information om uppdraget

Our client strives to become the worlds favourite way to buy, and you can contribute to reaching this goal. We are currently looking to grow our Global Service teams to satisfy the companys ever increasing need for high quality service. What you will do As part of Service Delivery competence you will be providing high quality professional service to our consumers (B2C) or merchants (B2B) by assisting them solve pre and post purchase related problems or support with various requests regarding products and services.

You will primarily communicate by phone, chat and email. Acting as the point of contact to our merchants and customers, you will communicate in an open, helpful and engaging tone and focus on finding the right solution for each case. Most importantly you will constantly interact with other departments within the company as well as third parties.

To proceed in the process you will have to complete a trial test (you find the link further down in the advert) and score 9-10.

You are offered

As a consultant at Academic Work you are offered a great opportunity to grow as a professional, extend your network and establish valuable contacts for the future.

  • Help customers in a broad variety of cases and give the best of service, in email, chat and calls for both B2B and B2C
  • Administrative tasks
Vi söker dig som
  • Make this test: and get score 9 - 10
  • Native German
  • Available for start immediately
You have an analytical mindset, great service mindset and co-operative skills.

Other information
  • Start: ASAP
  • Work extent: consultant assignment
  • Location: Stockholm
  • Contact information: This recruitment process is conducted by Academic Work. It is a request from our client that all questions regarding the position is handled by
Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase
Mer info
Område Stockholms stad
Yrkesroll Försäljning, Kundservice
Typ av anställning Heltid
Sista ansökningsdag Löpande (58 dagar kvar)

Om arbetsgivaren

Vi är ett bemannings- och rekryteringsföretag för studenter och akademiker i början av karriären, young professionals. Vi startade som tre studenter som levde vår egen affärsidé. Men snart ledde kraften affärsidén bort från pannrummet mot stadig expansion. Nu är vi en internationell verksamhet där young professionals påbörjar sina karriärer, varje dag. Sedan starten har vi hjälpt över hundratusen till jobb och vi hoppas på att hjälpa många, många fler. Just nu har vi över 1000 lediga jobb över hela Sverige, extrajobb för dig som fortfarande studerar och heltidsjobb för dig som är i början eller i mitten av din karriär. Gemensamt för de företag vi jobbar med är att de, precis som vi, tror på young professionals. Vill du veta mer om oss? Läs mer på