Head of Enterprise Services

Head of Enterprise Services

Telia Company Group IT is looking for the Head of Enterprise Services. Reporting to Group CIO.

We are on a journey aiming at creating an outstanding customer experience utilizing our target architecture based on latest technology. We are driving radical IT system simplification, implementing new agile and efficient ways of working.

Enterprise Services is one of the domains in IT, responsible for corporate business systems support and End User Technology and Services. Unit sizing 200+ internal employees and 200+ offshore, 20.000 end-users. Stakeholders are on CFO, CPO, COO, CSO level. This requires an excellent business acumen, deep IT technology understanding, solid communication, and execution skills as combined with a genuine passion for customer satisfaction and people.

Is this your next opportunity?

What do we expect from the role:

  • Define Strategy and Roadmap for the Enterprise Services area

  • Be IT accountable for strategic domain deliveries

  • Drive continuous department efficiency within agreed financial frames

  • Drive transformative in SAP and Workday centric initiatives within Supply Chain Management, Finance and HR domains

  • Own Digital Employee Experience transformation covering both modern workplace and modern service desk functions, based on Microsoft product portfolio

  • Support internal workflow tool consolidation (Atlassian) to enable Telia WoW transformation

  • Have solid experience in Cloud adoption and DevOps implementation

  • Demonstrate continuous improvement mind-set while driving operational excellence

  • Be accountable for production quality and stakeholder satisfaction

  • Inspiring leadership to lead senior management towards success

Is this you?

What will make you successful
This is a critical role for Telia’s IT organization, and a challenging opportunity. Below capabilities will signal success:

  • Extensive experience with Enterprise IT both running the day-to-day operations and driving transformation towards future technologies.

  • Passion for relentless improvement of end-user experience

  • Passion for people and talent development

  • Deep understanding of Corporate business and end user technologies and ability to convert the insights into prioritization and modernization initiatives.

  • Excellent relationship management skills in complex multi-country organizational environment.

  • IT thought leadership combined with practical organization leadership skills providing a solid contribution IT leadership team and development of the Group IT function.

  • An emphatic and inspiring leader, able to verbalize the objectives and keep the teams focused on the targets. Driving the change to fully agile and quality focused way of working.

  • A curious mind with a solid problem-solving abilities and natural collaboration attitude. Any lack of the three will make the success a challenge for you.

It’s more than just a job!

Regardless of the position you are looking for, we will give you the tools and support you need to grow both as a professional and as a person, with us. We can offer you your next big opportunity in a creative, motivating, and welcoming company where everyone can be themselves, with equal access to opportunities. We respect and value the diversity of people. In addition to an attractive and inclusive work environment, we also enable flexibility and offer a wide variety of employee benefits.


We look forward to receiving your application and to make sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. Selection will take place on an ongoing basis and this position might be filled before the application deadline. If you want to know more about the job you are welcome to contact our Global Executive Researcher, Karuna Munikrishna at karuna.munikrishna@teliacompany.com Application deadline is 2022-12-10.

Required controls will be performed.

Information for Lithuanian applicants only:

Local labor legislation requires us to provide a salary range for this position. Please observe that this range only applies for Lithuania-based applicants that are hired in a Lithuanian location. For candidates from other countries, local ranges will apply. The range for this position is EUR 10 759,00 to 16 139,00 EUR Monthly.

Welcome to Telia - Home to your next big opportunity!
Mer info
Område Solna
Yrkesroll Övrigt
Typ av anställning Heltid
Hemsida https://www.teliacompany.com/sv/karriar/
Sista ansökningsdag 10 dec 2022 (11 dagar kvar)

Om arbetsgivaren

Everything we do is reflected in our purpose: To reinvent better connected living. That’s how we make a difference for our customers in the big and in the small. That’s how we contribute to the lives and livelihoods where we are present. Our skilled people and partners, innovative technologies and powerful networks are there to make daily life smoother and richer for our customers and help societies and business become more efficient and sustainable. Welcome to Telia, the home of your next big opportunity and a place where everyone can be themselves with equal access to opportunities.