Application specialist

Application specialist

Application specialist / 2nd line support

We are looking for a dedicated 2nd line application specialist to our content systems team in Stockholm or Malmö. The main responsibility is to support and optimize content production systems within our global operation for print production and asset management.

Business Technology Content Systems is part of divisional IT in Egmont Publishing.
The position reports directly to Head of content systems.
We are a small team located in Stockholm, Malmö and Copenhagen.

Our knowledge is our strength and we grow by sharing within the team and together with partners in training programs. We offer a dynamic and pleasant working environment and great atmosphere where everyone's opinion is valued.

The success of this role depends on your ability to:
  • Deliver a high level of service to end users that have to meet deadlines.
  • Analyze and troubleshoot complex issues related to print production and editorial workflows.
To be specific, we are looking for someone that can tick most of these boxes:
  • Excellent skills in InDesign and Adobe Creative Cloud publishing applications.
  • Experience in troubleshooting and supporting DAM systems, preferable Censhare.
  • Experience in color management and font handling for print production.
  • Experience from Enfocus Switch, Extensis UTS, Pitstop or Fotoware.
  • Basic knowledge of XML and InDesign script.
  • Good communication skills in Swedish and English.
Still in the game? Then you might be the perfect candidate if you like to:
  • Initiate and track support tickets from start to resolution based on agreed SLA.
  • Monitor application servers and take appropriate actions in case of failures.
  • Handle client software installations and configuration on Mac OSX and Windows 10.
  • Support users from many countries with various technical skills on different platforms.
Om du har frågor kring tjänsten så är du välkommen att kontakta: Head of Content Systems, Jens Hubertson, +4687282360.

Adress till arbetsplatsen:
Pyramidvägen 7, Solna
Stockholm, 169 91

Sista ansökningsdag är 05/05/2019, men vi intervjuar löpande. Vänligen använd "Ansök Nu" knappen för att ansöka till tjänsten. Vi tar ej emot ansökningar vi e-mail.
Mer info
Kontaktperson Jens Hubertson
Telefon +4687282360
Område Solna
Yrkesroll Data & IT
Typ av anställning Heltid, Tillsvidareanställd
Sista ansökningsdag 5 maj 2019 (12 dagar kvar)

Om arbetsgivaren

Egmont Publishing publishes more than 700 magazines in 30 countries. Besides the core business, Egmont Publishing is building up new growth areas within both marketing services and e-commerce. Egmont Publishing is a part of Egmont - a leading media group in the Nordic region. Egmont is responsible for Nordisk Film and TV 2 in Norway as well as a commercial foundation which generated revenue amounting to EUR 1.5 billion in 2017. We donate EUR 13 million a year to help improve the lives of children and young people.

We bring stories to life.