Vehicle Related Services Concept Manager to take the business to the next level

Vehicle Related Services Concept Manager to take the business to the next level

Scania is now undergoing a transformation from being a supplier of trucks, buses and engines to a supplier of complete and sustainable transport solutions.

An increasing number of customers expect Scania to provide one-stop workshop services. They want to service their trailers and truck bodies at the same workshop, at the same level of quality, as provided for their trucks. These customers want to focus on their business and their customers, and trust Scania to take care of their complete vehicles.

The solution to this customer demand is Vehicle Related Services, or VRS in short. VRS is a concept that supports Scania workshops in providing service of everything from tail lifts and hydraulics to entire trailers. Vehicle related services are expected to give a significant contribution to service sale in the years to come.

Assignment

For trucks, there are sophisticated systems and concepts available to sell, administrate and execute service. To take the VRS business to the next level, it is necessary to develop service concepts also for trailers and truck bodies. We are now looking for a VRS Concept Manager who will contribute to take the business to the next level by coordinating these efforts, and drive the development.

The VRS Concept Manager will make inventory of development needs from dealers and distributors, through a thorough understanding of their service business. A road map will be developed in close cooperation with colleagues at Scania head office. Development of concepts and supporting processes and systems will take place in cross functional teams consisting of members from our service network, colleagues responsible for business, process and systems development. Other functions such as Purchasing, Scania Academy and Communications will also contribute.

Your profile

We believe that you have a great interest in service development, and want to make a significant contribution to the profitability of Scania’s service business. You are capable of working at your own command. You are used to work towards challenging targets that makes a change both for our customers and our business. You are able to get things done in a large, complex organization. You are a bit stubborn, and don’t give up if the task at hand sometimes takes longer than expected to complete. You enjoy having a leading role and is skilled in your communication.

Competence and experience

Probably you have a degree in engineering or economics, or you have gained problem solving skills through work. Years of experience from vehicle after-sales business is a prerequisite, preferably from service of trailers or truck bodies. Experience from service business development is a merit.

In the post-pandemic work life, working out of Södertälje is not required. You could have your home base somewhere in Europe, but be prepared to travel to Södertälje and elsewhere in Europe. Command of English is a must, of Swedish isn’t.

For further information

Please call Per Warg, Head of Vehicle Related Services (KPMV), at +46 76 516 66 50, or Gabriella von Matern, Head of Parts Product Management (KPM), at +46 70 086 58 12.

Application
Apply via our website: HR InLine/Jobbsök på Scania by August 27:th at the latest. Job Id: Your application should include a cover letter and a CV
Mer info
Område Södertälje
Yrkesroll Service & Kundtjänst, Serviceyrken
Typ av anställning Heltid
Hemsida http://www.scania.com
Sista ansökningsdag 27 aug 2021 (33 dagar kvar)

Om arbetsgivaren

Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. In 2020, we delivered 66,900 trucks, 5,200 buses as well as 11,000 industrial and marine power systems to our customers. Net sales totalled to over SEK 125 billion, of which over 20 percent were services-related. Founded in 1891, Scania now operates in more than 100 countries and employs some 50,000 people. Research and development are mainly concentrated in Sweden. Production takes place in Europe and Latin America with regional product centres in Africa, Asia and Eurasia. Scania is part of TRATON GROUP.