Customer Service Assistant

Customer Service Assistant is looking for a Swedish/Norwegian speaking colleague to join the Customer Service team in Copenhagen, Denmark is expanding rapidly! Therefore, we're looking for additional employees to join our global customer service team and help provide our customers with the best customer support experience! is owned by Nordisk Film and is a part of the Egmont Group. Since 2003, we have provided gift cards, entertainment and experiences to individuals and companies throughout the Nordic region and now also Globally.

Via our respective websites, we offer hundreds of gift cards from well-known and valued brands such as H&M, JYSK, Amazon, Tui, Zalando, Ikea, and many more. In addition to these specific gift cards, we also have several of our own product offerings, such as the Super Gift Card and the Global Gift Card, which give the recipient free choice among all our partners.

Our customers are in the private and public sectors, using our gift cards for several different purposes. These can range anywhere from employee gifts for Christmas and anniversaries, rewards for sales achievements, gift cards for marketing and advertising campaigns, incentives for research projects and surveys, and compensation in many other forms.

Your role:
To provide professional service and support to our customers via phone, chat and email.

About you:
  • You are goal-oriented, independent and take great personal responsibility for the tasks at hand.
  • We like to see that you are creative in your work and not afraid to take the initiative or try new ideas.
  • You are an enthusiastic team colleague who shares tips and experiences.
  • You speak and write fluently Swedish or Norwegian, have a good knowledge of English, and if you understand/speak one more language, this is also an advantage.
  • You can quickly learn new programs and possess great IT skills at the user level.
  • You can work full time, or maybe you study and can work a minimum of approx.—three days per week.
We offer:
  • A solid and dynamic journey in an exciting and developing industry.
  • You will be part of a growing international company with colleagues from many countries, where humor, cooperation, and an informal tone are essential in everyday life.
  • Favorable working conditions with freedom under the responsibility and good career opportunities.
  • A workplace in modern offices at Nordisk Film in Valby, Denmark. Only a few stops by train or bus from Central Station in Copenhagen.
Please write your application in Swedish or Norwegian. We regularly call for an interview, so send your application today!

We are hiring as soon as possible, starting in February or March.

If you have any questions regarding the position please contact: Team Leader, Winnie Rørbæk, E-mail:

Work address:
Mosedalvej 14
Valby, DK, 2500

Interviews will be conducted continuously. Please apply by using the "Apply Now" bottom on this site. We do not receive applications via. e-mail.
Mer info
Kontaktperson Winnie Rørbæk
Email Mejla Winnie Rørbæk
Område Malmö stad
Yrkesroll Administration, Assistent, Service & Kundtjänst, Kundtjänst
Typ av anställning Heltid, Tillsvidareanställd
Sista ansökningsdag 3 apr 2023 (12 dagar kvar)

Om arbetsgivaren A/S is a global gifting company, providing innovative solutions for all gifting occasions - both B2B and B2C. We are a Nordic market leader, established in 2003 and our headquartes are located in Copenhagen. We serve gifting needs in more than 60 countries worldwide, with our new initiative GoGift Global. With more than 7000 business to business customers worldwide we are also a preferred supplier of corporate gifts. Read more at

Nordisk Film is the leading producer and distributor of films in the Nordic countries, operating the biggest cinema chain in Denmark and Norway. We are a significant investor in games development studios, and the distributor of PlayStation in the Nordic and Baltic countries. We are a part of Egmont. Egmont is the commercial foundation that generates revenue amounting to EUR 1.6 billion and donate EUR 10 million a year to help improve the lives of children and young people.

We bring stories to life.