Customer Manager

Customer Manager

Do you have solid skills in building customer relationships? Do you thrive in a varied role in communication with many different stakeholders? As a Customer Manager at Vestas you get to join a team of highly skilled colleagues committed to deliver significant business results within the global renewable energy sector.

SBU NCE > Service > Onshore North & West > Customer Care Nordic >

Customer Managers
Vestas Northern Europe is a sales business unit covering the Nordic countries, the UK, Ireland, Poland, and the Baltics. We are responsible for the Sales function, Project, Installation, and Service of wind farms throughout these regions. We aim to be the No. 1 performing business unit within Vestas, and we aim to make Vestas Northern Europe the best place to work.

The Service department is responsible for service, service sales, and maintenance of the wind turbines within the Nordic countries. The department has an open and informal culture, where teamwork and good communication are the key to our success. You will have the opportunity to work in an exciting industry and in a team of highly motivated employees.

Responsibilities
  • Coordinate and ensure that Vestas is delivering as agreed in the service contract by handling external communication with customers as well as internal communication with relevant stakeholders
  • Follow up on cost and profitability from a contractual point of view
  • Work with strategical questions and values related to your overall responsibility together with colleagues and manager
  • Coordinate together with your committed customer service agent operational requests
  • Caretake portfolio of customers and ensure continuous good relationships with our customers
  • Negotiate service contracts and sales of additional service
Qualifications
  • Account management experience within the global industry
  • Experience from a commercial or legal position
  • Management position or other leadership experience
  • Good knowledge of ERP systems, SAP, Salesforce, and Office
  • Fluent in written and spoken English and Swedish (another Nordic language is beneficial)
Competencies
  • Customer service mindedness
  • Professional team member with a positive mindset
  • Motivated in your work with solid "Can-do" attitude
  • Good stakeholder management and ability to build personal relations and networks both internally and externally
What we offer
We are a team of skilled and committed colleagues who are all enthusiastic about wind energy and very proud of making a positive environmental change in the world for our future generations. We have a good atmosphere within the department, and everyone is always prepared to empower out when needed. You will have the opportunity to develo a career within a very exciting industry in a global company.

Additional information
We look forward to seeing your application as soon as possible, as interviews will be held on a regular basis.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before the 25th of May. All inquiries are treated confidentially.

About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
Mer info
Område Malmö stad
Yrkesroll Organisation & ledning, Ekonomi, Juridik
Typ av anställning Heltid, Tillsvidareanställd
Hemsida http://vestas.com
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