IT Operations Manager for Nord-Lock Group in Malmö
Would you like to join a fantastic IT team at a vibrant B2B company? Nord-Lock expands the team with a new position. The IT Operations Manager will lead and develop the international team to secure IT support on all our locations worldwide. We are looking for a people's person that goes the extra mile to secure both team members performance and their well-being. Working in the secure bolting industry Nord-Lock are considered experts and our customers know they can always rely on us. Our customers know that using our products makes the world a safer place.About the position
The role will report directly to the CIO and is based at our HQ in Malmö. You will be responsible for our global IT Operations Team that today consists of 4 people (in Sweden, USA, China, Germany), but the team will continue to grow the next years. We are a tight IT team with the ambition to support, challenge and develop each other daily.Your key tasks and responsibilities:
- Manage IT Operations Team
- Supervise, coordinate, and prioritize activities
- Secure functional availability to organisation on both software and hardware
- Manage system governance process
- Secure service from partners such as outsourced support help desk
- Develop and improve operational processes based on ITIL methodology
Nord-Lock Group works with the latest IT solutions like D365, O365, Logic apps and Power BI. Our solutions are completely cloud based and we act as references to Microsoft´s development of cloud-based solutions. In addition to always being in the technical forefront we also have a strong focus on making sure our solutions are user friendly and suitable for our business needs.Your qualifications and experience:
First and foremost, we believe you are strong in people management. Your approach to developing your team will be of greater importance to us than your depth of technical skills.
Although, we believe that you possess below skills and experience:
- A few years´ experience of IT support organization
- Good knowledge of ITIL
- Functional knowledge of Microsoft365, Microsoft Azure and Azure Active Directory
You need to be fluent in English (Swedish is convenient, but not a must). As a person we believe you to be communicative, strong in building relationships, co-operative, and team oriented. We also believe you to be self-going in setting structures and ways of working in order to be successful in improving and developing our IT operations.We offer
At Nord-Lock you would work with IT systems that you do not normally get to do work with - all being at the forefront of the market. You carry freedom in planning your day-to-day business and in deciding what to focus on next.
Our modern office is in the heart of Malmö. By becoming a member of the Nord-Lock family you would get to work with passionate colleagues and partners both locally and around the globe. In this position you will find help from a supportive boss and a committed team.Application
If you think you are a great fit for this position, please apply by filling out the form and upload your application. We will handle applications continuously, so we encourage you to apply as soon as possible. Interviews are however likely to be held in August.
For questions regarding the recruitment process, please contact Niclas Wate at Roi Rekrytering by email email@example.com.
For questions about the position, you are also welcome to contact CIO Sebastian Svärdebrandt; Sebastian.firstname.lastname@example.org.ABOUT THE NORD-LOCK GROUPNord-Lock Group is a world leading manufacturer of safe and reliable bolt-securing solutions. Innovative technologies in the product portfolio include Nord-Lock´s wedge locks, Superbolt tensioners, Boltlight´s hydraulic tensioning tools and Expander system pivot pin assembly. Its global sales organization and international partners provide customers with in-depth expertise and the right solution for every type of bolt securing need. Nord-Lock Group is an outstanding example of a company being able to sustain profitable double digit growth. The total turnover for Nord-Lock Group is more than 1 billion SEK and the company has about 500 employees.For more information about us, please visit: