Order, customer support - Kundtjänst

Order, customer support - Kundtjänst

Maybe you´ve never heard of us before. That´s because we´re the future.

Greenwork is looking for two persons to our international customer support office in Malmö. You will be part of develop the future.

About the company

Globe Group, a young
company, a frontrunner in a world that leaves fossil fuels and electric cords behind. We focus on making battery-powered gardening solutions, empowering the future gardener with versatile battery tools that make gardening easier.

We have subsidiaries all
over the world. All skills, ranging from research and development to production, exist within Globe Group. We control the entire supply chain, guaranteeing for superior efficiency, quality and ability to meet consumer needs.

Currently we have the following brands Greenworks,
PowerWorks and Cramer

Our HQ and production
facilities are in China. Our office for Canada and USA is in North Carolina. EMEA office is in Sweden together with our main R&D center. Our vision is to be one of the leading companies in our industry by 2020. Enough talk. Now go enjoy our products at: www.greenworkstools.eu

Your Role

We are extending our customer support team in Malmö with more stars. This is an important role and function both internally and externally.

You will belong to a team of 7-8 persons handling the inflow and processing of orders. You will be responsible for the whole flow from order to invoice.
You will work in close cooperation with our sales force and customers.
Supporting both with technical as well as logistical information.
  • Verifying customer information, prices
  • Order entry and invoicing
  • Answer question from customers
  • Serve our sales force and our customers
  • Handling claims
  • Contact with forwarders and warehouses
Your Profile

If you recognize yourself in the description cooperative, responsible, positive, responsive and solution oriented you are the star that we are looking for.

Passionate in meetings with people and customers. You'll see that you can influence and make a difference in the way you manage your tasks.
You are welcome to work with your own initiatives and develop the customer dialogue.
To succeed you must have worked with administrative tasks. You need to be patient and thorough, we think you are accustomed to working in a structured way from your previously career.

The Group works in the SAP and Microsoft office (Excel/Word)

We have as a strong wish that you have worked with
SAP/SD, however, experience from other ERP system is also okay. You feel confident communicating both oral and in writing at least in Swedish and English. Appreciated if you also master French and/or German since we are serving the European market.

Scope and employment

The is full-time position with start-up per immediately.
The Assignment is initially with a 6 months' probation period. Greenworks office is in Västra Hamnen, Malmö where some 30 people work. We are offing competitive conditions and pension schemes.

Interviews will be conducted regularly, applications are processed continuously during the application period


Before the 30th of April Personal letter and CV, in english, apply through E-Mail only to jenny.guo@greenworkstools.eu

Globgro AB, Propellergatan 1, 21115 MALMÖ
Mer info
Email Mejla Globgro AB
Område Malmö stad
Yrkesroll Service & Kundtjänst, Kundtjänst
Typ av anställning Heltid, Tillsvidareanställd
Hemsida http://www.greenworkstools.eu
Sista ansökningsdag 30 apr 2019 (11 dagar kvar)