Experte fûr kundenservice? Are you also looking for an opportunity to work with a high level of responsibility in an expanding and dynamic environment? Fluency in German and customer service experience could make you the right person for this position! We work with ongoing selection, don't hesitate to send us your application!Information om uppdraget
Academic Work is on behalf of our client Greenworks Tools looking for an International Sales Support Executive to support the German market. The modern company is located in Västra Hamnen in Malmö, the culture is friendly and playful and the staff is highly ambitious. Greenworks Tools are constantly expanding and are now looking for their newest family member.
This recruitment process is conducted by Academic Work and the request from our client is that all questions regarding the position is handled by Academic Work. You will be employed as a consultant at Academic Work and the assignment period is 6 months with the possibility for extension.Arbetsuppgifter
As a Customer Service Agent, you will work with all types of service. The key to success is to be proactive with your work. You will be in charge of the orders shipping time and in case of any inconvenience, you are responsible for updating the affected customers. Communication will primarily be carried out via email and phone.
Your responsibilities include:
- Registering and following-up orders
- Single point of contact for customers
Vi söker dig som
- At least one year of experience from a support function in customer service
- Proficient in English and German (preferably native), both written and spoken
- Willingness to give the best experience to every person you support
- Strong multi-tasking capabilities and the ability to work effectively in a high-paced environment
- A collaborative mindset with the ability to work independently when needed
* Experience in working with SAP
As a person, you are driven and curious. You are ambitious and independent and enjoy planning your own day. Furthermore, you are a team player and like working towards targets in which you can easily structure your tasks.Other information
- Start: As soon as possible
- Work extent: Full time
- Location: Malmö
- Contact information: This recruitment process is conducted by Academic Work. It is a request from Greenworks Tools that all questions regarding the position is handled by
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.