Master Thesis - AI, software/computer engineering

Master Thesis - AI, software/computer engineering

Two thesis assignments in the area of AI(artificial intelligence):
  • Trouble ticket handling.
The aim is to utilize AI to provide suggestions for tickets with correlating content. There is a constant rotation of people working with our trouble ticket system and AI should be able to provide a helping hand thus generating higher reliability and better support for the users.
  • Sentiment analysis of email.
At Telenor we receive many emails every day. We already today utilize AI algorithms to dispatch emails to the correct department. The aim of this thesis is to utilize AI in doing sentiment analysis to further improve the quality in this area.

We are looking for brilliant people to join our CLM(Customer Life cycle Management) team in Karlskrona. Telenor is rapidly heading towards the digital future. AI is becoming an integral part of what we need to do. We want to meet our customers every need in an automated and digital manner.

What are we looking for?

You are a software or computer engineer student with a keen interest in AI looking for a master thesis assignment. You will join the IT B2B(business to business), CLM team and will be working in one of our squads focusing on automation and digitalization. Your main focus will be set on developing an AI-prototype/proof of concept within the specified area.

Other information
  • If you want to know more about this project, please contact Dan Hallengren,, +46709300016 / dan.hallengren@telenor.se.
  • Location: Karlskrona
  • Application deadline: November 11th
Mer info
Område Karlskrona
Yrkesroll Data & IT, Utvecklare
Typ av anställning Deltid, Projekt- / Visstidsanställd, Examensarbete
Sista ansökningsdag 18 nov (4 dagar kvar)