Customer Innovation Manager - Dairy

Customer Innovation Manager - Dairy

We are looking for a Customer Innovation (CI) Manager Europe – Dairy

AAK is one of the leading producers of high value-adding vegetable oils and fats. AAK is organized in three business areas; Food Ingredients, Chocolate & Confectionery Fats and Technical Products & Feed.

To maintain our leading position within the world of vegetable oils, we are always looking for innovative, highly skilled, knowledgeable, committed and caring people to join AAK. We offer challenging international career opportunities at all levels within Production, Sales, Customer Innovation and support functions in more than 25 countries.

AAK's work is very much built around our customers' businesses and we firmly believe in long-term partnerships and strong relationships. Through our unique co-development approach, we work together with our customers and across their value chains to develop solutions that fulfill customer specific needs. At AAK, initiative, innovation, improvement and teamwork are in focus.

About the position
As one of our Customer Innovation Managers in the European Dairy team has moved on to new challenges within the company, we are now looking for a skilled person to join our Dairy Customer Innovation team in Business area Europe.

As Customer Innovation Manager you work closely together with sales to identify and grow new opportunities in the European dairy & plant-based dairy market. You provide technical support in customer projects and act as a technical innovation partner and expert throughout the buying cycle, from idea generation, creating of solutions and all the way to technical implementation and launch. You will also be part of trouble shooting and assist with various technical issues as well as supporting your peers acting as a strong pan-European team. As CI Manager you are leading technical projects and activities. Building strong relations with the Customers is important as you are a crucial part of growing and maintaining the business according to the global and regional dairy strategy.

The focus area is Europe and you will also to some extent support new application development and solutions for the global and regional dairy & plant-based dairy industry, as well as the corporate R&D team for testing of NPD prototypes, in cooperation with AAK's Dairy pilot plants and labs.

The dairy segment covers both traditional dairy applications as cheese, butter-blends, whipped toppings, ice creams, milk powders etc. as well as plant-based alternatives of those applications.

The successful candidate will be part of the European Dairy CI team and report to our European Dairy CIM Team Leader Josefin Lundin.

Who are you?

You hold a degree in a food science or chemistry discipline, preferably dairy, and with a proven experience from working in the food industry. Hands-on application experience from dairy and/or plant-based dairy processing is a distinct advantage as well as good knowledge in fats and oils chemistry. Strong project management skills and experience from customer work are also advantages.

Our business language is English and therefore a good command in written and spoken English is mandatory.

Personal Qualities:
You are characterized by being pro-active, customer-oriented, responsible and accountable, flexible, analytic and well organized. You are an effective relationships builder, both internally and externally, with strong project management skills and a hands-on approach. You thrive in a hectic working environment and are adoptable to change. You are a true team player with a strong sense of urgency, always striving to improve and innovate and you have good communication skills and a good understanding of cultural differences.

As this role has a European remit, there is an expectation that the successful candidate has the capacity to travel as required.

We promise you an exciting opportunity in a great and welcoming team with possibility for personal and professional development for the right candidate. The position is located in Karlshamn, Sweden (two hours' drive from Copenhagen airport). Other locations may be considered for the right candidate, with the prerequisite that the candidate is committed to frequent travels to Karlshamn and being present at least one week/month in Karlshamn.

Contacts and application:
For further information about the position, please contact Josefin Lundin, Team Leader Dairy CIM Europe, on +46 708 72 23 78 or or contact Werner, Head of Customer Innovation Bakery & Dairy Europe, on +32 476 564 730 or

If you have questions about the recruitment process or the organization, please contact Malin Olsson, HR Manager, on +46 454 82 321 or

Please submit your application with relevant enclosures in English. We recommend you apply soonest possible, as applications are evaluated continuously, but not later than November 30, 2020. Please note that applications via email are not accepted.

We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or manning companies.
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AAK prohibits discrimination on the basis of race, color, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.