Service Desk Analyst

Service Desk Analyst

Do you enjoy providing professional frontline IT support to internal stakeholders? And do you see yourself working in a busy IT Service Desk within a dynamic matrix-organisation?

Reporting to the IT Service Manager in Sweden, this is a full-time position where the specific job responsibilities include:

  • Handling incoming incidents via Phone, e-mail and our ServiceNow Portal, promptly and effectively
  • Provide 1st and, in some cases, 2nd line support to our store and corporate users
  • Support SE PMS Navision both with respect to incidents and requests for info
In the role of our new Service Desk Analyst, we offer you a challenging position, working with highly competent colleagues as well as working for a rapidly growing business. Our organisation consists of people who are eager for the opportunity and freedom to make their contribution. It's going to be an exciting journey – and you could be part of it!
Mer info
Område Göteborgs stad
Yrkesroll Data & IT, Support
Typ av anställning Heltid, Tillsvidareanställd
Sista ansökningsdag 23 aug 2020 (39 dagar kvar)