Account Manager

Account Manager

The Account Manager's key task is new customer acquisition and sales support. He/ she will also be the primary point of contact for our customers, responsible for building & maintaining these long-standing relationships. This role conveys information to ensure that operational departments are fully informed and aligned with client needs and expectations. In this role you will be prospecting, contacting potential customers, closing deals and supporting in other sales-related tasks.

Primary Job Functions:
  • New customer acquisition
  • Develop and maintain relationships with customers
  • Maintain proactive communication including scheduled phone calls & in-person meetings so as to solicit feedback and ensure that customers needs are met
  • Organise information about customer needs and effectively communicate it to other departments in the company
  • Maximise sales by keeping customers informed of our products and services and look for opportunities to upsell
  • Develop new sales opportunities through both inbound and outbound efforts, including, identification of target companies, outreach, proposal generation and closing the deals
  • Customer service and sales support
  • Provide other support as needed
Critical Skills
  • Fluency in Swedish and good understanding in English
  • Positive attitude and clarity in both customer-facing and internal communication
  • Critical thinking and creative problem solving
  • Strong advocacy for our customers and the ability to focus on other team members needs in relation to your own.
  • Strong organisation and the ability to prioritise and execute in a timely manner
  • Flexibility and enthusiasm in taking on new responsibilities in order to maximise impact and meet the rapidly changing needs of our company and our customers
  • Nice to have skills
  • Salesforce know-how.
  • Know-how of the e-commerce industry
  • Know-how of the 3PL industry
  • Ability to grow to a larger role e.g. Sales Manager
  • Experience in face-to-face selling. Some meetings are required for larger customers
  • Norwegian or Danish language skills are an asset
  • Geographical location in Gothenburg or Stockholm.
  • What we offer
  • Base salary
  • Good commission-based salary for closed deals.
  • A position in a very interesting industry as e-commerce is growing rapidly and currently e-commerce logistics is going through global transformation.
  • A position in a potentially global company as the plan is to open more operative hubs and sales offices.
  • Global possibilities for people who have the abilities and motivation to succeed in a fast-growing start-up-like company.
  • Clear career path
For more information please contact Business Development Manager - Tim Kannerbro, tim@ogoship.com. The position will be filled as soon as the right candidate is found. Please add your salary request to the CV.
Mer info
Kontaktperson Tim Kannerbro
Email Mejla Tim Kannerbro
Område Göteborgs stad
Yrkesroll Försäljning, Account Manager
Typ av anställning Heltid, Tillsvidareanställd
Hemsida http://www.ogoship.com
Sista ansökningsdag 4 mars 2021 (38 dagar kvar)

Om arbetsgivaren

Since 2011 OGOship has been the forerunner of online retail logistics and warehousing. We handle the physical distribution of goods of online retail with as much transparency, ease of use and cost efficiency as possible. Our sole purpose, our very core value is our customer's growth as an online seller. Our business model is very unique and scalable which creates us huge growth opportunities. Simply put, OGOship is a skyrocketing third-party logistics company.

Our customers are online merchants, who are outsourcing their stock and order handling to our warehouse network. In December 2018, we had two warehouses and served the Finnish market for our growing number of e-commerce merchants.
One and a half years later, with 7 warehouses in 4 different countries, we can cover most of the EU with our Local Like-deliveries. Our network of warehouses offers unbeatable benefits for the SME e-commerce owners in one of the fastest growing industries in the world. We are continuously expanding our warehouse-setup and sales network globally