Do you want to work in a global company where you can contribute to a more sustainable food production? DeLaval growing and is now looking for a Business Process Strategy Leader. DeLaval is a leading developer, manufacturer and supplier of solutions for dairy farmers around the world. As a company built on innovation, we constantly work to find ways of helping our customers do more with less. The Position
As a Business Process Strategy Leader you will be part of a team that that manages the global processes Offer to Order and Delivery to Customer service. These are 2 out of 4 global processes that forms our ways of working and the other main processes are: Idea to offer and Order to delivery.
As owner for global customer data and installed base data you define in close cooperation with Market Areas, Supply chain and Product management & development teams, which data is relevant to maintain. You also support Business process owners (BPO) and other roles that depend on availability of such up-to-date information.
In relation to master data you:
- Define global standards and ensure they are well documented
- Secure the implementation of global standards and data quality
You will also own the Customer Identity and access management (CIAM) processes for external users. This includes compliance with consent, data storage and other related areas. You participate in activities where master data is a key component and you follow-up of implementations made to make continuous improvements where needed and to learn and build experience that you share across teams.
As an employee of DeLaval you will get the opportunity to work in a beautiful environment in Tumba south of Stockholm. Global travelling will be part of this position, you will report to Head of Offer to Order and Delivery to Customer service. Is this you?
We are looking for a person with:
- International experience in SAP customer services and sales functions and/or other roles that deal with customer insights in our industry
- 3+ years in operational sales related roles relevant to this job description
- University degree, MSc or similar
- Fluent in English, MS office skills, Driver license
Experience of the following will be considered a plus:
- Experience with Sales and Service cloud implementations and CIAM is a plus.
In this recruitment, your personal attributes will be of great importance. We are looking for a selfdriven, persistent and reliable person that works independently and sets quality goals. To fit in with the team, you are a curious team player who has a good ability to communicate and work cross-functional with many contact areas. You like to contribute with your experience and skills to others. Furthermore, you have a strong driving force and a good patience where you will have an important role in DeLaval's continuing success.
At DeLaval we believe diversity in our teams makes us develop better products as well as having the best working environment. Do you want to know more?
In this process DeLaval is working with Level Recruitment. To apply, please click at the apply button. If you have any questions, please contact recruitment consultant Carolina Eskengren at 08-120 50 427.
Search: SAP, Processledare, Master data, Projektledning