French speaking and service minded support for innovative cloud based business systems

Academic Work · Data & IT · 21 dec

Om jobbet

Does your personal interest lie within IT and technology, and are you passionate about service and customer care? Then you might just be the one we are looking for! Our high-tech client, Info24, is looking to expand their customer support team, where you will be supporting the French market together with competent and devoted colleagues. Apply toady the process is ongoing!

Information om uppdraget

Academic Work is looking for a customer support to our client Info24.

Info24 is owned by Fortum, which gives them the advantaged of expertise and resources from Forum. Now, the focus from both Info24 and Fortum is Internet of Things where both time and resources are well invested.

Working with exciting products and Internet of Things, Info24 is the place to be if you love technology. Your experience and personal interest will determine your tasks, but the customer support is key. Whatever your passion might be beyond that, Info24 is flexible and all ears. Info24 is expanding and for the right person the possibilities are endless.

This recruitment process is conducted by Academic Work and the request from Info24 is that all questions regarding the position is handled by Academic

This job is a staffing position, which means that you will be employed by Academic Work and work as a consultant at Info24.
The intention from Info24 is that they will offer you a permanent employment, given that all parts are satisfied with the cooperation.


As customer support you will work with giving the best possible support to the French market regarding the technical platforms that Info24 provides. Your main focus will be charging stations for electrical cars, but with time you may also give support within the Tingco box (Internet of Things), smart homes, vending machines and digital access. You will get an introduction as well as be working with competent and devoted colleagues.

If your expertise and interest reaches beyond customer support, foremost within programming and/or network, Info24 will be more than happy to include that in your job description.

For example, you will:
  • Answer calls and e-mails from the French market
  • Give first class service to customers within all Tingcos areas
  • Administrative tasks connected to support matters and solutions
If you have additional competence and interests the role will include tasks connected to your area of expertise.

This position suits you who wants to be a part of an expanding business within the high-tech field. For the right person, the possibilities are endless and the role can be modified to suit your own interests and curiosity. You will work with modern platforms and have the opportunity to work with and learn from senior colleagues.

Vi söker dig som

you who:
  • Have previous experience in service and administration
  • Are fluent in both English and French
  • Have a personal interest in IT and technology
It will be considered an additional qualification if you:
  • Have experience with similar tasks
  • Have competence within Java, SQL Windows, Linux and/or troubleshooting software
As a person, you are driven and your curiosity knows no limits. You are service minded and regardless of task, the customer is always your main focus. You are a team player and knows how to put the teams needs before your own, without compromising your own progress.

Other information
  • START: January 2017
  • WORK EXTENT: Full time
  • LOCATION: Solna, Stockholm
  • To apply for the job click on Apply below.
We only handle applications through our website but if you have questions about the position you are welcome to email us and we will answer during office hours. Please write the advert title in the subject and paste the advert link in the mail.

We are ongoing screening and contacting candidates so make sure to send your application as soon as possible. Please notice that the advert can be removed before eventual last dates on our external advertising pages. When the advert is being removed its either due to that the processes is finished or because we have many qualified applications and are continuing in the selection/interview phase.

Our registration process is in Swedish which is not required for this position. If you are not able to read/understand our registration process, send your application to the mail address mentioned above.

We are Home of the Young Professionals. We offer jobs for students or those who have completed their studies and have up to five years of work experience. With us, you can work as a consultant on specific client assignments or you can become employed directly by one of our customer companies through our recruitment service. Find out more on our website

When employed at Academic Work you will have your own dedicated Consultant Manager, whos role is to answer your questions, support your career development and ensure you enjoy your place of work.

PROTECTION OF PRIVACY: When sending your application to Academic Work you approve and agree on Academic Work handling your personal information according to Personal Data Act. For more information read about PUL (only available in Swedish).
Stockholms stad
Antal Tjänster
Data & IT

5 dagar sedan

Sista ansökningsdag

21 dec

Om företaget

Info24 develops and provides the tingco® cloud based Business System. tingco enables companies to create new revenue streams, lower production costs and increase customer loyalty by connecting things, products, machines and resources online. Info24 AB is a Swedish private limited company founded January 2005 and registered in Stockholm.
Read more about Info24 as an employer and their awesome products here